letter of claim DCBL

patient_dream

Then picked up by DCBL and I am as far as LBC - I am getting ahead of the game and gathering all info and prepping a defence should I need one.

However there is nothing from TNC advising they are no longer dealing with this so potentially there are 2 Debt collectors chasing the same PCN? 

Could TNC still chase?

Now it's in the incabable hands of this legal, that's it for TNC, 

Coupon-mad

No, not only is the case not with TNC but they cannot conduct litigation as they are not a law firm. 

hullensien

This is getting a little interesting now - after a lot of digging around I found what I hoped was an email address where i could send SAR to TNC

Sent a reminder this morning  - 35 days after initial request - not too hopeful of getting a reply but surprisingly got a quick response - within 2 hours

They claimed to have responded in writing on 22nd Oct and sent out same day by second class post - nothing has arrived

In the response they claim NOT to have my telephone numbers - but later on in 2 separate sections of the response they claim that after checking the notes on my account my phone either rang out or went to answerphone

They also attached copies of the NTK and “Important notice of intended action” - neither of them match the original hard copies I have received back in 2018 - definitely NOT the same documents

Also the original hard copy NTK states total amount due is £100 - no breakdown, but the digital ‘copy’ breaks it down into a PCN charge of £75 plus an admin fee of £25. Autosec original PCN states £100 or £60 if paid within 14 days.

I queried this and other anomalies - they told me they didn’t have the info as my account was closed by the client in July 2021 - but in the original response they claimed to have “checked my account”

Can this be part of my defence or is it just straightforward complaint to ICO


and if anyone needs them
simon.bridges@transnationalltd.com
ITsupport@transnationalltd.com

Rodent3768

Thanks for those email addresses. I've sent them a SAR but not getting any responses.

D_P_Dance

WRT the "admin fee" this appears to be an extra unlawful amount for debt collection. Judges have dismissed an entire claim because of this. Read this and complain to your MP.

Excel v Wilkinson

At the Bradford County Court, District Judge Claire Jackson (now HHJ Jackson, a Specialist Civil Circuit Judge) decided to hear a 'test case' a few months ago, where £60 had been added to a parking charge despite Judges up and down the country repeatedly disallowing that sum and warning parking firms not to waste court time with such spurious claims.   That case was Excel v Wilkinson: G4QZ465V, heard in July 2020 and leave to appeal was refused and that route was not pursued.  The Judge concluded that such claims are proceedings with 'an improper collateral purpose'.   This Judge - and others who have since copied her words and struck dozens of cases out in late 2020 and into 2021 - went into significant detail and concluded that parking operators (such as this Claimant) are seeking to circumvent CPR 27.14 as well as breaching the Consumer Rights Act 2015.   DJ Hickinbottom has recently struck more cases out in that court area, stating: ''I find that striking out this claim is the only appropriate manner in which the disapproval of the court can be shown''.

https://www.dropbox.com/s/16qovzulab1szem/G4QZ465V%20Excel%20v%20Wilkinson.pdf?dl=0

Also read this

https://forums.moneysavingexpert.com/discussion/6279348/witness-statements-2-transcripts-re-parking-firms-false-costs-recorder-cohen-qc-judgment-2021/p1

It sounds to me as, if this goes to court, they are likely to struggle. 

hullensien

@D_P_Dance
Hi
Yes understand but was making reference to:
Original window PCN states £100 - discounted to £60 if paid within 14 days
Original NTK - 66 days after PCN - states “total amount due £100”
Then an “Outstanding PCN” for £100 plus £79 admin - nothing particularly outstanding about it Lol
Finally copy of original submitted with SAR response now stating PCN amount = £75 and admin charges = £25

Total lack of consistency

D_P_Dance

The admin fee of £25 is likely to be unlawful.  Even if they suceed in court they are unlikely to be awarded it.  

hullensien

it was more to do with the altering of the documents - the ones supplied by SAR don’t match my originals