DCB legal Autosec letter of claim

Umkomaas

holderness said:

He used TNC to access DVLA data, they are BPA members
So Autosec do not have a written contract?
Buck stops with TNC now as far as the DVLA and BPA go 

I'm sure Keller-Lenkner might be interested! 🤓

https://forums.moneysavingexpert.com/discussion/6290268/dvla-misuse-of-personal-data-under-gdpr-group-action-no-win-no-fee/p1

D_P_Dance

When will the BPA take responsibility for their scam members.

They will not. they are the ail, the members are the dog.

hullensien

I doubt very much that TNC will have a contract/permission from the Landowners to access residents data from the DVLA. In most cases I doubt they were aware.

95Rollers

hullensien said:

I doubt very much that TNC will have a contract/permission from the Landowners to access residents data from the DVLA. In most cases I doubt they were aware.

Have you requested a SAR from TNC yet?  I would do this ASAP. I would also ask them on what authority dud they obtain your Data from the DVLA, what legislation did they use, what were the circumstances/ justufcation of  requesting it was, were any safeguarding checks carried out (can they confirm if the person requesting it was CRB cleared?), do they have the landowners permission/ contract and did they make any material gain by the processing of your data? 

hullensien

I sent SAR to TNC and got very interesting responses
The PDF copies of the NTK they sent me do not match the originals sent out in 2018 so someone has altered them at some point after the originals were sent. I emailed them as below and asked them to explain that and other comments made in the SAR

Here is their last response and my replies - they haven’t responded further

1    You claim you hold no mobile or other telephone numbers on record - you then you later state “any calls attempted either rang out or transferred to voicemail” and “After checking the account the notes seem to show and imply each time it just rang out or to voicemail”

Please explain the contradiction?

THEIR RESPONSE - We neither have had nor do hold a telephone number for yourself, so unsure as to why this was placed on your Subject Access Request.

That’s not acceptable - I want an answer from your data protection officer C Hallwood

 

2    Specifically where is the evidence from Autosec advising you that the “driver had failed to provide payment for a parking charge notice or provide a written appeal within a 14 day period” - as claimed on the V888/2 you submitted to the DVLA on 24-4-2018

THEIR RESPONSE - You would need to contact Autosec for the photo evidence in which they provided us at the time it was handed over to ourselves, due to the case being closed with ourselves we no longer immediately removed from our systems.

That’s a load of double dutch - do you proof-read your replies. i don’t want photo’s - they are nothing to do with the query - i have asked you for proof that “driver had failed to provide payment for a parking charge notice or provide a written appeal within a 14 day period” - where did you get that information from - it’s not true. Either yourselves or Autosec have lied to the DVLA

 

3    You mention that I have an “account” with you. Why is this? You no longer are acting on behalf of Autosec.

THEIR RESPONSE - I have personally checked and we do not have an account for yourself as your account was closed by client in July 2021

Your response to my SAR quite clearly indicates I have an account - your DPO claims to have checked it! And where is the the instruction to close the account - it quite clearly must have my name and therefore my data on it!

 

4    You state “please find enclosed with this letter all letters sent” - in light of the fact that the original correspondence has gone ‘missing’ please scan and email said letters by return.

THEIR RESPONSE - Please see attached copies of the original letters.

As above - 2 of the 3 don’t match the hard copies

 

5    I see no reference to the documentation sent to your Complaints Manager and Karl Knight on the 8th May and 8th June respectively - why is this?

THEIR RESPONSE - When an account is closed, our system removes all documentations that we would of held on file.

But the account isn’t closed - DPO claims to have checked it

TNC are utterly clueless!!

holderness

There is a threshold where strategic incompetance and questionable morals crosses over into criminal behaviour
Altering documents that are used as invoices or documents that would be used in court such as a NTK would be examples that should be handed on to the police
Ask yourself how many times they have got away with it with less meticulous and resilient victims 

95Rollers

If they still think they got a chance in court then I would let them roll thst dice and let them explain these lies to a Judge as these discrepancies and nontruths need accounting for which they've failed dismally to justify or explain.  Very questionable behavior that is verging on criminality. 

Mccbw

Hi, a virgin newbie here, but have been following these forums for a while as my situation was similar to this thread (Asec parking fine in Hull high street flats (GJ managed), where i had the leasehold for the parking spot but ONCE forgot to dislay a permit in a hire car 5-6 years ago... crime of the century. Went through the years and stress of threatening TNC letters and ramped up costs  -> handed to DCB ltd for some less threatening letters -> then DCB Legal, defence submitted last year -> court date set... anyway I took all the forum advice and held out (even thought f*k it and ignored DCB Legal letter offering Asec to settle a couple of weeks ago - such a generous £100 reduction!),. Today was the day ASec had to pay their £35 court fee for court appearance in July. Just received an email saying "Our client has instructed us to discontinue Court proceedings and close our file", with a N279 notice of discontinuance! So I just wanted to say thanks for the thread, and all the indirect advice. ..I hope your cases go a similar way...keep up the good work!

holderness

Great, he has no written contracts with GJ only 'verbal agreements' and he has no contact with GJ at all now. He's a chancer relying on people folding before court 

patient_dream

Mccbw said:

Today was the day ASec had to pay their £35 court fee for court appearance in July. Just received an email saying "Our client has instructed us to discontinue Court proceedings and close our file", with a N279 notice of discontinuance! So I just wanted to say thanks for the thread, and all the indirect advice. ..I hope your cases go a similar way...keep up the good work!

Good news ..... DCBL .... the infamous throwers of poison arrows  ?
Just another day in the office for a ROBO CLAIMER WHO DID NOT WANT TO BE SPANKED because the judge would not accept their poison arrows

It's all becoming a big joke with DCBL