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WARNING! Lebara deal is great BUT they don't offer wifi calling!

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  • If you haven't already, try texting CALLING to 97888.
  • If you haven't already, try texting CALLING to 97888.
    I tried that and a few hours later received a text saying it would be available within 24 hours but still no luck. I went into a Vodafone shop today and they said it’s a Lebara problem. Will wait a few more days and then call Lebara again. If they don’t help I’ll swap to another network. 
  • Bellagio said:
    If you haven't already, try texting CALLING to 97888.
    I tried that and a few hours later received a text saying it would be available within 24 hours but still no luck. I went into a Vodafone shop today and they said it’s a Lebara problem. Will wait a few more days and then call Lebara again. If they don’t help I’ll swap to another network. 
    If you go into your phone's APN settings, are there settings for both Vodafone and Lebara and if so, is it Lebara that is ticked or highlighted ?
  • Bellagio said:
    If you haven't already, try texting CALLING to 97888.
    I tried that and a few hours later received a text saying it would be available within 24 hours but still no luck. I went into a Vodafone shop today and they said it’s a Lebara problem. Will wait a few more days and then call Lebara again. If they don’t help I’ll swap to another network. 
    If you go into your phone's APN settings, are there settings for both Vodafone and Lebara and if so, is it Lebara that is ticked or highlighted ?
    Yes Lebara in the Mobile Data, LTE setup is blank, Visual Voicemail has Vodafone settings and so does MMS and personal hotspot. I tried adding Vodafone and Lebara to the LTE setup but still no luck. I downloaded the profile Lebara sent via text but they also said it can be done manually just adding uk.lebara.mobi to mobile data (which is already there). 
  • Bellagio
    Bellagio Posts: 10 Forumite
    Part of the Furniture First Post Combo Breaker
    edited 1 November 2022 at 8:19AM
    They’ve finally fixed mine. Not sure if it’s because I spoke to them yesterday or it is just a matter of waiting for a week (especially if your number has been ported from another network). 
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 15 November 2022 at 8:49AM
    A30lady said:
    Hi all,
    I just switched to Lebara via the MSE special deal, but have just had to cancel everything as I have found out they don't offer wifi calling.  We live in a rural area with no Vodafone signal in the house, so as Lebara uses the Vodafone network I assumed I could continue with using the Vodafone Wifi calling service I have been using to date.  Just got off a long 'Live chat' where I was told they don't offer the service, and couldn't say when they would.  The are going to cancel the contract for me, and the number porting etc. and refund the payment already made.  It's a great deal, but not if it means I can't use my phone in my house!  Back to Vodafone for me......:(
    I don't know if it's an old news, but...

    Dear customer, 
    We are very pleased to share that WiFi Calling and 4G Calling (VoLTE) is now available on the Lebara network. Please see below the information on how to set up these features on your device.


  • I also signed up through MSE needing WiFi calling. Still not working for me despite getting text saying it was now available.

    I’ve heard from somewhere that there is a Lebara problem with WiFi calling on Pixel phones (although no problem on Vodafone).

    Has anyone got WiFi calling work on Pixel phones with Lebara Sim?
  • moominyak
    moominyak Posts: 245 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 19 December 2022 at 8:19PM
    Sorry, bit late to this particular party!
    Has anybody had any luck getting Lebara wifi calling to work on a Realme handset? I have a Realme6 with both a Lebara and a Vodafone sim installed but no wifi calliing enabled on either sim.
    I can live with it (or rather, without it) but still, would be nice to have as the phone itself is capable, just Vodafone not supporting the handset is the problem.
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