TECHNICAL HELP, PLEASE.

getmore4less

marialionza said:

HereToday said:

marialionza said:

HereToday said:

marialionza said:

J_B said:

marialionza said:

J_B said:

marialionza said:

.......... Hopefully the laptops will still be there...

Hmm, sadly in this game ... you snooze, you lose! 

What game the shops or MSE ?

The game of buying 'good deal' laptops before someone else spots them!

I cannot rush her but I would rather she got a new one so she can have some support. I do it myself because I have two lefts hands as far as computing goes so...BUT thanks for the advise, I do appreciate it !

You appear to have misunderstood. She will get exactly the same amount of support with any of the devices. All direct from DELL and all with the same warranty. If she wants Premium Support on new or refurbished she will have to pay extra.

Better to buy the refurb device; the new one is....nowhere as good as the refurb. That is putting it mildly.

WHAT ???????????? "...the new one is....nowhere as good as the refurb"... How can it be possible? Every five years I buy a new Dell pc     thinking it was a better option ! Also because they give you Support for 5 years... I can't believe it !

I am referring specifically to the laptop chosen by your friend and the refurbs that have been presented to you here.
I'm sure we would all like to know about the five year support from DELL to which you refer. First I have heard of it.

My pc has a 5 year support, but I bought it new. I don't know if it works for refurbished.

What level of support, ever use it?
No need to buy a new one after 5, basic use are good for 10years.

chrisw

marialionza said:

HereToday said:

marialionza said:

J_B said:

marialionza said:

J_B said:

marialionza said:

.......... Hopefully the laptops will still be there...

Hmm, sadly in this game ... you snooze, you lose! 

What game the shops or MSE ?

The game of buying 'good deal' laptops before someone else spots them!

I cannot rush her but I would rather she got a new one so she can have some support. I do it myself because I have two lefts hands as far as computing goes so...BUT thanks for the advise, I do appreciate it !

You appear to have misunderstood. She will get exactly the same amount of support with any of the devices. All direct from DELL and all with the same warranty. If she wants Premium Support on new or refurbished she will have to pay extra.

Better to buy the refurb device; the new one is....nowhere as good as the refurb. That is putting it mildly.

WHAT ???????????? "...the new one is....nowhere as good as the refurb"... How can it be possible? Every five years I buy a new Dell pc     thinking it was a better option ! Also because they give you Support for 5 years... I can't believe it !

You buy a new PC every 5 years???

HereToday

marialionza said:

HereToday said:

marialionza said:

HereToday said:

marialionza said:

J_B said:

marialionza said:

J_B said:

marialionza said:

.......... Hopefully the laptops will still be there...

Hmm, sadly in this game ... you snooze, you lose! 

What game the shops or MSE ?

The game of buying 'good deal' laptops before someone else spots them!

I cannot rush her but I would rather she got a new one so she can have some support. I do it myself because I have two lefts hands as far as computing goes so...BUT thanks for the advise, I do appreciate it !

You appear to have misunderstood. She will get exactly the same amount of support with any of the devices. All direct from DELL and all with the same warranty. If she wants Premium Support on new or refurbished she will have to pay extra.

Better to buy the refurb device; the new one is....nowhere as good as the refurb. That is putting it mildly.

WHAT ???????????? "...the new one is....nowhere as good as the refurb"... How can it be possible? Every five years I buy a new Dell pc     thinking it was a better option ! Also because they give you Support for 5 years... I can't believe it !

I am referring specifically to the laptop chosen by your friend and the refurbs that have been presented to you here.
I'm sure we would all like to know about the five year support from DELL to which you refer. First I have heard of it.

My pc has a 5 year support, but I bought it new. I don't know if it works for refurbished.

You have written that, but where is the evidence? As I wrote earlier, I have never seen a DELL 5 year support package bundled with a PC.. So perhaps you or someone else can confirm.
There is no way that DELL is giving a five year warranty with their PCs. Even on their website with new PCs, you can only buy up to four year warranties. Exactly the same with their refurbished devices.
This for a new DELL PC:





You appear to be misleading your friend.

HereToday

If you buy a new Business device:



Adds another £370 to the price. Of course you can negotiate, but it isn't free.
No wonder your friend needs time to think. Her head must be spinning.