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Anglian Windows

13

Comments

  • Sarahross974
    Sarahross974 Posts: 11 Forumite
    10 Posts
    Should I pay?
  • Rosa_Damascena
    Rosa_Damascena Posts: 7,339 Forumite
    Fifth Anniversary 1,000 Posts Homepage Hero Name Dropper
    Sarahross974 said:
    Should I pay?
    You do not owe a thing. Get legal advice (CAB / home insurance) and get it now.
    No man is worth crawling on this earth.

    So much to read, so little time.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 May 2021 at 5:42PM
    Rosa_Damascena said:
    Sarahross974 said:
    Should I pay?
    You do not owe a thing. Get legal advice (CAB / home insurance) and get it now.
    If you are that sure, why is the advice needed then?
    I am not sure, but I am no expert. 14 days are stated by the law for a reason and the OP had plenty of time to use this right.
    It's worth checking what the contract says about cancellation. MSE guide says "If you aren't told about your cancellation rights in writing, you have up to a year and 14 days to cancel the contract".
    I guess, the contact does say 7 days - and this is against the law. Whether this can be interpreted as the OP wasn't told at all (about the actual rights), I don't know.




  • Rosa_Damascena
    Rosa_Damascena Posts: 7,339 Forumite
    Fifth Anniversary 1,000 Posts Homepage Hero Name Dropper
    grumbler said:
    Rosa_Damascena said:
    Sarahross974 said:
    Should I pay?
    You do not owe a thing. Get legal advice (CAB / home insurance) and get it now.
    If you are that sure, why is the advice needed then?
    I am not sure, but I am no expert. 14 days are stated by the law for a reason and the OP had plenty of time to use this right.
    It's worth checking what the contract says about cancellation. MSE guide says "If you aren't told about your cancellation rights in writing, you have up to a year and 14 days to cancel the contract".
    I guess, the contact does say 7 days - and this is against the law. Whether this can be interpreted as the OP wasn't told at all (about the actual rights), I don't know.




    Its this ambiguity and that the OP did everything remotely. Did she actually sign up to anything?

    Anglian seem to be well-practiced in the art of extortion and knowing this is the case, their sales team should be ashamed of themselves.
    No man is worth crawling on this earth.

    So much to read, so little time.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 May 2021 at 6:04PM
    Physical signature normally is not needed for a contract to be valid.
    ETA: However, if the OP travelled to their office to sign it, it's what the contract says, not 14 days.

  • FreeBear
    FreeBear Posts: 18,306 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Do you have a copy of this contract dated 12/02/21, and had you attempted to cancel within 14 days ?
    Also, when and where was this contract signed ?
    Any language construct that forces such insanity in this case should be abandoned without regrets. –
    Erik Aronesty, 2014

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
  • Sarahross974
    Sarahross974 Posts: 11 Forumite
    10 Posts
    Hello, yes I have a copy of the contract but we tried to cancel after the 14 day period sadly but I still don't understand why would we owe them when they've done nothing? They haven't been to my house, measured or anything.

    It was signed via online on the same date 
  • Rosa_Damascena
    Rosa_Damascena Posts: 7,339 Forumite
    Fifth Anniversary 1,000 Posts Homepage Hero Name Dropper
    OP I REALLY THINK YOU SHOULD REMOVE THE LAST POST ASAP
    No man is worth crawling on this earth.

    So much to read, so little time.
  • Davesnave
    Davesnave Posts: 34,741 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Rosa_Damascena said:
    OP I REALLY THINK YOU SHOULD REMOVE THE LAST POST ASAP
    And not use your real name as your username here. Admin will change it if you ask nicely, I'm sure. :)

  • Sarahross974
    Sarahross974 Posts: 11 Forumite
    10 Posts
    I wasn't showing any personal details bar my name?
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