Letter before a claim - next steps?

greenfalco

Le_Kirk said:

In which case you can ask for any CCTV images about you but how will they know it is you?  You can ask for images about the vehicle with VRM of AB19CDE where that is the vehicle in question but treat it as a continuation of your previous SAR and not a new one else they could try to charge you.

Thanks Le Kirk,

Request sent... Let's see what comes back!

Regards
GF

greenfalco

EPS response (in response to my request for all CCTV for vehicle in question):

"Euro Car Parks only use snapshots all snapshots on record have been sent within the SAR. We do not hold video footage and companies that do hold video footage are only allowed to release this CCTV footage to the Police this can not be included in a SAR. We are not required to take entry of exit images we only need to keep images of the contravention."
[I believe 'entry of exit' is a typo... of or]

So as it stands EPS only have snapshots to suit their case, however nothing to show the apparent available spaces when the driver entered the car park 

Regards
GF

greenfalco

Coupon-mad said:

But you don't know if they have sent every image and it's perfectly reasonable to ask for the moving images in full, after all, Councils provide the full video for CCTV penalties on red routes and yellow box junctions. 

It either still exists or it doesn't and I asked for it for good reason, so you can see everything they have.

Redx said:

If this is still at LBC stage , then nothing else to do except ensure you have collected all evidence and exhausted the plan A route , because plan A is always the best option

Le_Kirk said:

In which case you can ask for any CCTV images about you but how will they know it is you?  You can ask for images about the vehicle with VRM of AB19CDE where that is the vehicle in question but treat it as a continuation of your previous SAR and not a new one else they could try to charge you.

Good morning,

It's been a while and no further contact.

Just double checking if there are any further LBC steps? Is the next stage a Court Claim? Would this be sent via post?


Kind regards,
GF

KeithP

Yes, a County Court Claim will always be sent by post.

The ball is in their court.

Just make sure that if you move then you inform the claimant and their solicitor of your new address. It would be a shame to get a Judgment against you without knowing anything about it.

Coupon-mad

So you didn't get the moving CCTV footage before they deleted it?

greenfalco

KeithP said:

Yes, a County Court Claim will always be sent by post.

The ball is in their court.

Just make sure that if you move then you inform the claimant and their solicitor of your new address. It would be a shame to get a Judgment against you without knowing anything about it.

Thanks Keith, I am due to move within the next 3-6 months so will set a reminder. Can I just do this by e-mail?

Kind regards,
GF

greenfalco

Coupon-mad said:

So you didn't get the moving CCTV footage before they deleted it?

Hi Coupon-mad,

This was the last communication

greenfalco said:

EPS response (in response to my request for all CCTV for vehicle in question):

"Euro Car Parks only use snapshots all snapshots on record have been sent within the SAR. We do not hold video footage and companies that do hold video footage are only allowed to release this CCTV footage to the Police this can not be included in a SAR. We are not required to take entry of exit images we only need to keep images of the contravention."
[I believe 'entry of exit' is a typo... of or]

So as it stands EPS only have snapshots to suit their case, however nothing to show the apparent available spaces when the driver entered the car park 

Regards
GF

Should I be requesting further evidence?

Kind regards,
GF

Fruitcake

At this stage I suggest you do nothing and continue to wait unless you know with absolute certainty that they have withheld your personal data.

They are lying about companies only being allowed to release CCTV footage to the police if the CCTV footage contains your personal data.

greenfalco

KeithP said:

Yes, a County Court Claim will always be sent by post.

The ball is in their court.

Just make sure that if you move then you inform the claimant and their solicitor of your new address. It would be a shame to get a Judgment against you without knowing anything about it.

@KeithP the keeper has finally moved house. They have notified Gladstones and EPS by e-mail of the new address and has kept a record of the outgoing e-mail. Will this suffice?

Kind refards,
GF

Umkomaas

greenfalco said:

KeithP said:

Yes, a County Court Claim will always be sent by post.

The ball is in their court.

Just make sure that if you move then you inform the claimant and their solicitor of your new address. It would be a shame to get a Judgment against you without knowing anything about it.

@KeithP the keeper has finally moved house. They have notified Gladstones and EPS by e-mail of the new address and has kept a record of the outgoing e-mail. Will this suffice?

Kind refards,
GF

As far as the PPC is concerned, you should specifically notify their Data Protection Officer (DPO), not just an email to their general email address. You must tell them to 'erase' (use that word your former address at xxxxxxx, and 'replace' it with your new address xxxxxx, which is now your 'address for service' for any future correspondence. Tell them that they must notify any third party with whom they have shared your personal data and instruct them to amend their records too. 

Who we are

EURO PARKING SERVICES LIMITED (09370159) is a company registered in England and Wales whose registered office is at Office 2 51 Pinfold Street, Birmingham, West Midlands, B2 4AY.

Our Data Protection Team can be contacted by emailing dpo@wordpressmu-999126-3517047.cloudwaysapps.com