Are TSB ever going to fix their online banking?

MACKEM99

They are the Ratners of Banking.

Yorkshire_Pud

Ah makes sense now why my tsb spend and save debit card transactions made over the May bank holiday were at Pending for about a week! Thought the payments were being rejected but no it’s just good old tsb being tsb. They also didn’t close my tsb credit card down three months ago after I phoned them to request that and when I phoned again a week ago they said there was no record of me making such a request and that the account was still active. Closed now. I can’t even be bothered to complain anymore. They’ve worn me down!

PJHilder

Had to chase them up over a balance transfer I made last week online. Turns out there was 'an issue' meaning a certain number of transfers went AWOL yet still appeared on the TSB credit card but not on the card you were transferring from.

hoc

TSB are the only current account provider I have come across who frequently have down time during business hours. The site has not been working properly or at all for the past 2 hours. Which are other bank's online access is down on at 4PM on a Tuesday?

hoc

TSB email today taking the !!!!!!.

EssexExile

They asked me fill in an online questionnaire yesterday, which I did. Basically I said they are no better or worse than any other bank.

hoc

Down again.

blue.peter

hoc said:

Down again.

Fine here. It must be personal

sheramber

No problem here

expansion

Offline again now. It was offline when I tried around half six tonight. Yesterday it showed MG-208 - System displays 'Data Unavailable' and advises re-try. instead of the account balance and clicking on anything would log off. It has been more rubbish than ever this past week.