Octopus Tracker

Mstty

Well that was quite the jump.

MWT

milo_2020 said:

Confirmed by both phone and email - I am still moving to Tracker V3 on the 13th rather than the new Tracker V4

Interestingly, the new version is 'Octopus Tracker July 2022 v1'

The change to the same naming standard brings it inline with all the other more current tariffs, but means we need to shift away from 'v4' before it catches on

milo_2020

I noticed that too - perhaps to evade the wrong advise in that 'There will not be a V4' is actually not a lie!

Xbigman

I'm happy its turned out this way, especially as I'm about £250 better off because of it. 


Darren

Xbigman

Just look at this (below). It looks like we are already pretty much on the new Agile cap already. No one is going to sign up for this, are they?

Darren

savers_united

Well done to those if octopus do indeed honour the current cap on v3, I have spoken to 2 CS agents and have at least 3 emails all stating that tracker tariff caps will increase for all. If they do honour it then I will probably send them an email to just say their advice was wrong and its poor to have 3 different agents saying that caps will increase, how can people make an informed decision when CS are spouting this kind of info.

Although it is early days, I guess nothing to stop Octopus raising caps on other trackers but maybe leave it another month or so and do it same time as the new Ofgem cap.

That way they are giving existing tracker customers a few more months for loyalty and as they said to me gives existing tracker customers at least 30 days notice of the change. I don't think you can 100% rule out the cap being raised at some point, but good news for now. 

razord

Just so that there is no doubt, here's the very clear tweet from Octopus confirm no changes to existing customers:

https://twitter.com/OctopusEnergy/status/1550513027589746689

Hey there, the new caps for Tracker and Agile just came into effect today and it only applies to new/renewing customers. So if you’re on Agile now, you’ll keep the old cap (of 35p) until your current tariff ends. Feel free to DM any Qs. 👍🐙

savers_united

razord said:

Just so that there is no doubt, here's the very clear tweet from Octopus confirm no changes to existing customers:

https://twitter.com/OctopusEnergy/status/1550513027589746689

Hey there, the new caps for Tracker and Agile just came into effect today and it only applies to new/renewing customers. So if you’re on Agile now, you’ll keep the old cap (of 35p) until your current tariff ends. Feel free to DM any Qs. 👍🐙

The wording was different for Agile, it said something like we guarantee you will never pay more than 35p, could not find the same for Tracker only that they had introduced the caps. 

bristolleedsfan

savers_united said:

The wording was different for Agile, it said something like we guarantee you will never pay more than 35p, 

As of yesterday Octopus were still trying to put off friend of mine who they knew from email reply they gave before this that Agile on boarding process had been started, they also knew from email they were replying to that he had not confirmed  Agile T+C due to what he described as conflicting views

Thanks for your reply. At the moment, we don't advise Agile Octopus as prices are quite high at the moment. The other tariffs that have been sent to you are the ones we have on offer. I have now sent them all again for you to review and you can decide which ones you would like to go for by clicking on the links in the mail.

Please let me know if you have any questions.

Kind regards,

EcoScruples

I was so close, just had my agile outgoing set up and was in the process of switching to incoming but it's been stuck on the last section for a week, should have chased it.
Am I right you get a year at 35p max if you don't leave?