Vinted Returns

JAR53

I’m puzzled as to why a buyer pressed there was a problem, saying the designer dress I’d sold was stained & sent a terrible photo of sunlight on the dress!!! The messages from the buyer left me feeling I was being scammed.  I knew the dress was perfect.  I arranged for the buyer to send the return the dress at their expense, as I’d double packed it, photographed it & knew there wasn’t a problem.
Vinted “help” were useless!  

The dress arrived back today & it’s unmarked & perfect.  Exactly in the same packing & not having even been opened!  

Why, can anyone explain, would anyone do that????  What a complete waste of my time & effort! 

Pollycat

JAR53 said:

I’m puzzled as to why a buyer pressed there was a problem, saying the designer dress I’d sold was stained & sent a terrible photo of sunlight on the dress!!! The messages from the buyer left me feeling I was being scammed.  I knew the dress was perfect.  I arranged for the buyer to send the return the dress at their expense, as I’d double packed it, photographed it & knew there wasn’t a problem.
Vinted “help” were useless!  

The dress arrived back today & it’s unmarked & perfect.  Exactly in the same packing & not having even been opened!  

Why, can anyone explain, would anyone do that????  What a complete waste of my time & effort! 

How did the buyer manage to send you a photo of the dress (with sunlight on it) if the parcel hadn't been opened?

At least you have the dress to resell.