non payment from webuyanycar

jrai

justworriedabit said:

Morning OP
I apologise as I've skimmed thorough the thread.
WBAC took "two weeks"  You "paid extra for next day payment" -  So why did you not hase them for your money or car back next day?  We sold a car to them a couple of years ago and paid the extra money I think it was 25 quid but can't recall exactly. The reason we did that is as the car was worth a lot of money and we did not want WBAC to go belly up. The do not pay the same day but it is a risk as the car is theirs
They look and test the car as you said it is theirs unless they are hiding something in the very, very small print as IMO the deal is done and dusted on that day you give them the keys/etc.

Is anyone aware re WBAC contract small print as mentioned above? I doubt it must be the case but how else can they do that.

Tank you for the comments, very welcome they were. she was supposed to get paid on the monday, when no money was received she emailed them to ask for the car back after chasing funds all day. they didnt reply for a couple of days, and when they did they told us it was now a non runner, did not tells us it had been driven and damaged and said it would be up to 5 days to get car back from auction to heathrow branch. We collected it over a week later and got the garage to collect on a recovery truck. Being fixed now, the bill is going to be close to £7500, but no choice, but to chase for the repair costs after its repaired.

jrai

justworriedabit said:

jrai said:

The reason the car was sold to wwebuyanycar in the first place was that they do not like the tyre kickers and messers they were getting when they advertised it for sale on autotrader. Various characters turning up on weekends at their home etc. Hence the sale to webuyanycar was more practical, or so they thought.

Exactly the reason and millions others sell to the likes of wbac and similar, again no need to justify IMHO but your choice.
As I said, some great posters here that will try to help.

Thank you...

gettingtheresometime

Are you sure the driver was from WBAC?

I'm only asking as WBAC states on their website that they don't do collections - the vehicle had to be dropped off

Pollycat

gettingtheresometime said:

Are you sure the driver was from WBAC?

I'm only asking as WBAC states on their website that they don't do collections - the vehicle had to be dropped off

WOW.
How odd.

davidmcn

gettingtheresometime said:

Are you sure the driver was from WBAC?

I'm only asking as WBAC states on their website that they don't do collections - the vehicle had to be dropped off

I think the OP is talking about a driver taking the car from the WBAC branch to the auction later - the OP said they had initially driven the car to the branch for the sale.

gettingtheresometime

davidmcn said:

gettingtheresometime said:

Are you sure the driver was from WBAC?

I'm only asking as WBAC states on their website that they don't do collections - the vehicle had to be dropped off

I think is talking about a driver taking the car from the WBAC branch to the auction later - the OP said they had initially driven the car to the branch for the sale.

That would make sense.

dinglebert

A problem for the OP is that as far as I see WBAC took ownership of the car when it arrived at the branch.  They decided to move it to an auction site.  Thats on them.  If they had a system in place say where they had a period of time to go over the car before agreeing to pay that would be different.  However they decided to move it.  The problem is the OP has taken back control of the car the moment they moved it to a garage.  It wasn't that point the OP's car to collect.  It belonged to WBAC.

JamoLew

dinglebert said:

A problem for the OP is that as far as I see WBAC took ownership of the car when it arrived at the branch.  They decided to move it to an auction site.  Thats on them.  If they had a system in place say where they had a period of time to go over the car before agreeing to pay that would be different.  However they decided to move it.  The problem is the OP has taken back control of the car the moment they moved it to a garage.  It wasn't that point the OP's car to collect.  It belonged to WBAC.

That was my thoughts as well - but the OP didn't answer my question (s) about who arranged and authorised recovery and inspection - so still guessing

If the OPs daughter has a sales receipt and had transferred the V5 (yes, I know it has nothing to do with ownership, but forms part of the sales contract) then they should have just pursued payment in court

Retaking control of the vehicle (If this is what has happened)  has seriously muddied the waters


** to those asking why use WBAC instead of Part-Ex - it's quite simple, WBAC will on occasion offer a better price and it is often advised to sellers (especially with vehicles on PCP) that they explore this avenue on the Motoring forum. The OPs daughter did nothing wrong in this regard in trying to achieve the best price possible for their vehicle

justworriedabit

JamoLew said:

dinglebert said:

A problem for the OP is that as far as I see WBAC took ownership of the car when it arrived at the branch.  They decided to move it to an auction site.  Thats on them.  If they had a system in place say where they had a period of time to go over the car before agreeing to pay that would be different.  However they decided to move it.  The problem is the OP has taken back control of the car the moment they moved it to a garage.  It wasn't that point the OP's car to collect.  It belonged to WBAC.

That was my thoughts as well - but the OP didn't answer my question (s) about who arranged and authorised recovery and inspection - so still guessing

If the OPs daughter has a sales receipt and had transferred the V5 (yes, I know it has nothing to do with ownership, but forms part of the sales contract) then they should have just pursued payment in court

Retaking control of the vehicle (If this is what has happened)  has seriously muddied the waters


** to those asking why use WBAC instead of Part-Ex - it's quite simple, WBAC will on occasion offer a better price and it is often advised to sellers (especially with vehicles on PCP) that they explore this avenue on the Motoring forum. The OPs daughter did nothing wrong in this regard in trying to achieve the best price possible for their vehicle

Thank you OP for your kind words and I hope it is all over soon.
@jameoLew
Yes, V5 is not the ownership as you rightly said.

The bottom line the OP are in the right and I quote from the link below and as already stated by me, ie they did the inspection ie checked/driven/docs etc and that was the point of sale. They offer next day payement. A bit i was not aware of if duing the fours days a standard payments takes ie not paid for next day like OP then prices of that type of car moves big, then they could adjust.
Quote from link.

"Price Guarantee

Subject to our inspection of the Car (as explained further above), the Online Valuation is guaranteed for 4 days from the date and time which you receive your valuation."

Price Guarantee

Subject to our inspection of the Car (as explained further above), the Online Valuation is guaranteed for 4 days from the date and time which you receive your valuation.

If there is a significant price chan

If there is a significant price chan

https://www.webuyanycar.com/terms-and-conditions/#VALUATION_TOOL_AND_CAR_PURCHASE

AND MORE FROM SUB LINK -  More info in favour of OP

Quote from above link, sub link:

3. ENTERING INTO THE PURCHASE CONTRACT

If you wish to accept our offer to purchase the Car at the Price, a binding agreement to purchase the Car will only be made between us once both you and we have signed our standard written purchase contract (the "Contract") on the terms and conditions set out in these Terms.

Any negotiations or discussions which take place prior to signing the Contract will not be binding on you or us.

Good luck OP and please do let us know when it is resolved

dinglebert

Thank you OP for your kind words and I hope it is all over soon.

@jameoLew
Yes, V5 is not the ownership as you rightly said.

The bottom line the OP are in the right and I quote from the link below and as already stated by me, ie they did the inspection ie checked/driven/docs etc and that was the point of sale. They offer next day payement. A bit i was not aware of if duing the fours days a standard payments takes ie not paid for next day like OP then prices of that type of car moves big, then they could adjust.
Quote from link.

"Price Guarantee

Subject to our inspection of the Car (as explained further above), the Online Valuation is guaranteed for 4 days from the date and time which you receive your valuation."

Price Guarantee

Subject to our inspection of the Car (as explained further above), the Online Valuation is guaranteed for 4 days from the date and time which you receive your valuation.

If there is a significant price chan

If there is a significant price chan

https://www.webuyanycar.com/terms-and-conditions/#VALUATION_TOOL_AND_CAR_PURCHASE

AND MORE FROM SUB LINK -  More info in favour of OP

Quote from above link, sub link:

3. ENTERING INTO THE PURCHASE CONTRACT

If you wish to accept our offer to purchase the Car at the Price, a binding agreement to purchase the Car will only be made between us once both you and we have signed our standard written purchase contract (the "Contract") on the terms and conditions set out in these Terms.

Any negotiations or discussions which take place prior to signing the Contract will not be binding on you or us.

Good luck OP and please do let us know when it is resolved

While I have no doubt what you put is correct.  The waters are very muddy due to the OP taking back ownership of the car or at the least the issue by removing the car from where the company left it.  It was not their car to move as the ownership transferred when the sale was complete.