non payment from webuyanycar

Pollycat

jrai said:

Update - car was collected from Heathrow branch by recovery truck and taken to Land Rover specialist. Found water hose split, and no coolant in car. Found engine had overheated and and damaged head gaskets / head / internal engine damage. Car is now on at engine rebuilder, who are stripping it down to repair the engine fully. Question now is did the driver ignore temperature warning lights and carry on driving and do the damage. Who is responsible? at the time of damage, the car was the property of webuyanycar. To all the questions about my daughter owning a £27k car, she is mid level manager in social care, she has invested and developed a property portfolio for the last ten years, husband is also a mid level manager at a IT company. So yes they can afford to buy a nice car for the family, given they have saved and invested for a period of time.  

What did your solicitor say?

jrai said:

my daughter sold a car to webuy two weeks ago on a friday. paid the next day payment fee, BUT no money received to date, and its now exactly two weeks. they apparently sent a driver to drive the car to a car auction a few days later, the car was driven for almost 18 miles down the motorway and the driver did something to the engine, and now refuse to pay two weeks later. They did this when THEY OWNED THE CAR. time for legal...lesson is, dont leave your car without money paid. never told us it was driven by driver on the motorway at high speeds, who could have driven it rough or ignore engine warning signs etc and done the engine. Lack of transparency for two weeks, they tried to hide it was driven 18 miles by contract driver. Told her it went for a second inspection, hiding the car was driven, until local Heathrow branch employee told us last night. tried to blame my daughter initially, even though she drove the car to branch and it was fully inspected on site before contract signed for sale. How bad is this, car is not in my daughter name anymore as dvla sent her notification already. Emails not being replied to and branch not returning calls or messages for two week, until finally Matthew who did the deal initially came back (real nice guy). £27,900 not paid, and they say car is now broken after they drove it. Told my daughter its been at local auction, and now back at Heathrow branch to collect. Daughter has had legal advise, and refused to collect. Solicitors monday is the only way now. Daughters a social worker and stressed out and panicking. will have to hire a car for work next week, which will form part of her claim in court. To make matters even worse, she placed a £1,000 deposit on a new replacement car on the weekend the old one was purchased by webuyanycar, and now dealer says deposit is lost due to not collecting in 7 days. Be very careful leaving your car without being paid first, something seriously wrong here if this company damages your car and refuses to pay and wants to return it damaged and not running. They will ignore emails and messages, its been a nightmare for her, its all her savings in that car.

jrai

Solicitors advice was pretty conclusive. Webuyanycar are in breach of the contract signed. Advice is to have the car repaired, have a report done with photos etc, and put in a claim in the small courts without further notice. Therefore we are just waiting for completion of works and reports.

neilmcl

jrai said:

The reason the car was sold to wwebuyanycar in the first place was that they do not like the tyre kickers and messers they were getting when they advertised it for sale on autotrader. Various characters turning up on weekends at their home etc. Hence the sale to webuyanycar was more practical, or so they thought.

What, than simply trade the car in for her next purchase.

Hasbeen

jrai said:

Update - car was collected from Heathrow branch by recovery truck and taken to Land Rover specialist. Found water hose split, and no coolant in car. Found engine had overheated and and damaged head gaskets / head / internal engine damage. Car is now on at engine rebuilder, who are stripping it down to repair the engine fully. Question now is did the driver ignore temperature warning lights and carry on driving and do the damage. Who is responsible? at the time of damage, the car was the property of webuyanycar. To all the questions about my daughter owning a £27k car, she is mid level manager in social care, she has invested and developed a property portfolio for the last ten years, husband is also a mid level manager at a IT company. So yes they can afford to buy a nice car for the family, given they have saved and invested for a period of time.  

Land Rover

Now we understand the problem?   

Who has recovered car?  Has your daughter received money back?

Take the legal advice.

Pollycat

jrai said:

Solicitors advice was pretty conclusive. Webuyanycar are in breach of the contract signed. Advice is to have the car repaired, have a report done with photos etc, and put in a claim in the small courts without further notice. Therefore we are just waiting for completion of works and reports.

So your solicitors have told you who is responsible.

Unless your question:

jrai said:

Who is responsible?

related to something else and I've misunderstood.

It would be good if you can update the thread when your case has been dealt with.

JamoLew

jrai said:

Update - car was collected from Heathrow branch by recovery truck and taken to Land Rover specialist. Found water hose split, and no coolant in car. Found engine had overheated and and damaged head gaskets / head / internal engine damage. Car is now on at engine rebuilder, who are stripping it down to repair the engine fully. Question now is did the driver ignore temperature warning lights and carry on driving and do the damage. Who is responsible? at the time of damage, the car was the property of webuyanycar. To all the questions about my daughter owning a £27k car, she is mid level manager in social care, she has invested and developed a property portfolio for the last ten years, husband is also a mid level manager at a IT company. So yes they can afford to buy a nice car for the family, given they have saved and invested for a period of time.  

Who authorised this ?

If WBAC then it would appear they are taking "responsibility" for the repairs etc which could be argued as to why they would do this if they claim they didnt own the car

User_101122

“the car was driven for almost 18 miles down the motorway and the driver did something to the engine, and now refuse to pay two weeks later. They did this when THEY OWNED THE CAR.”

Why would we buy any car “do something to the engine” when they stood to make a huge profit by selling it on?

Tell your daughter to go and get her non-runner mate because she isn’t getting paid.

She’s clearly tried to pull a fast one, by quickly selling a vehicle which she knew was faulty.  Why else would she have used webuyanycar.com, when she could have traded it in at a dealer for a better price.

You wouldn’t pay for a vehicle that needed an engine rebuild after 18 miles, why do you expect webuyanycar.com to pay for your daughter’s?

Seems to me your only options are to collect the vehicle, repair it and sell it or accept a significantly reduced offer from webuyanycar.com to take into account the fact it needs an engine rebuild (supposing they are still prepared to do business with your daughter).

justworriedabit

Morning OP
I apologise as I've skimmed thorough the thread.
WBAC took "two weeks"  You "paid extra for next day payment" -  So why did you not hase them for your money or car back next day?  We sold a car to them a couple of years ago and paid the extra money I think it was 25 quid but can't recall exactly. The reason we did that is as the car was worth a lot of money and we did not want WBAC to go belly up. The do not pay the same day but it is a risk as the car is theirs
They look and test the car as you said it is theirs unless they are hiding something in the very, very small print as IMO the deal is done and dusted on that day you give them the keys/etc.

Is anyone aware re WBAC contract small print as mentioned above? I doubt it must be the case but how else can they do that.

justworriedabit

jrai said:

Update - car was collected from Heathrow branch by recovery truck and taken to Land Rover specialist. Found water hose split, and no coolant in car. Found engine had overheated and and damaged head gaskets / head / internal engine damage. Car is now on at engine rebuilder, who are stripping it down to repair the engine fully. Question now is did the driver ignore temperature warning lights and carry on driving and do the damage. Who is responsible? at the time of damage, the car was the property of webuyanycar. To all the questions about my daughter owning a £27k car, she is mid level manager in social care, she has invested and developed a property portfolio for the last ten years, husband is also a mid level manager at a IT company. So yes they can afford to buy a nice car for the family, given they have saved and invested for a period of time.  

OP - you do not have to justify what you do and how you paid for your car as posters can either try to help or not.
There are many on these forums that always try to help and a few that can be ignored.
I hope it is sorted soon.

justworriedabit

jrai said:

The reason the car was sold to wwebuyanycar in the first place was that they do not like the tyre kickers and messers they were getting when they advertised it for sale on autotrader. Various characters turning up on weekends at their home etc. Hence the sale to webuyanycar was more practical, or so they thought.

Exactly the reason and millions others sell to the likes of wbac and similar, again no need to justify IMHO but your choice.
As I said, some great posters here that will try to help.