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Nationwide BS statements changed to paperless, without being requested

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    edited 26 March 2021 at 4:24PM
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    edited 26 March 2021 at 4:26PM
    Eco_Miser said:
    Eco_Miser said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc.
    Which retail banks invest in anything other than their own business?
    Investment banks are a different matter of course, but investment and retail were split following the 2008 debacle.
    I don't see what difference it makes.
    Well, if the bank isn't investing in anything but their own business, it negates your reason for not taking environmental messages from it.

    But since this thread is about a building society, I guess it doesn't make any difference.

    I am not really convinced of that. HSBC is HSBC, if its right hand is in the oil, and the left hand dragging you to the online site, it is hardly something you can ignore. 

    There are ethical banks like Triodos that one may switch to if they really feel strongly about the issue.
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 29 June 2023 at 1:07AM
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    They are clearly rather serious about 'helping' customers to see the advantages of saving trees. If you are upset, you can switch away. One or two banks will even pay you for switching.
  • GTR_King
    GTR_King Posts: 1,987 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 26 March 2021 at 5:32PM
    Most banks want you to switch to paper free statements as environmentally friendly and will cost them less Money etc..

    As with Most banks will have a central place where all their Statements/other documents are printed and enveloped and posted out, that will cost them time and money

    So don't know how many printing offices banks actually have would be interesting to know, 


  • Eco_Miser
    Eco_Miser Posts: 4,855 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    GTR_King said:
    Most banks want you to switch to paper free statements as environmentally friendly and will cost them less Money etc..

    As with Most banks will have a central place where all their Statements/other documents are printed and enveloped and posted out, that will cost them time and money

    So don't know how many printing offices banks actually have would be interesting to know, 

    Just speculating, but I would guess one printing/mailing centre per banking group, or maybe even outsourced to a specialist fulfilment company.
    But if not outsourced there's an interesting effect; as the number of documents sent out decreases, the fixed costs of operating the centre are spread over fewer letters, so increasing the effective cost of each one, so apparently rewarding the bank for reducing mailshots - except that so long as the centre remains open each communication gets more expensive, because it is carrying even more of the centre's fixed costs..

    Eco Miser
    Saving money for well over half a century
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Second Anniversary Name Dropper Photogenic
    edited 27 March 2021 at 4:58PM
    colsten said:
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    They are clearly rather serious about 'helping' customers to see the advantages of saving trees. If you are upset, you can switch away. One or two banks will even pay you for switching.
    Clearly I have hit a nerve as you sound rather spiteful now.

    Why should I switch bank. I'd happily pay £2 a month to get the statements. All the banks are the same sooner or later with this. They may introduce charges. 
  • kaMelo
    kaMelo Posts: 2,859 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 29 June 2023 at 1:07AM
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
    I'm paperless for everything else including all my other RBS accounts.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Second Anniversary Name Dropper Photogenic
    edited 27 March 2021 at 6:12PM
    kaMelo said:
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
    I'm paperless for everything else including all my other RBS accounts.

    This is what they went me. I already set to have paper statements previously. 
    We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  
    If you decide paperless isn’t for you, it’s easy to switch back
    After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for. 

    To find out more about paperless and how it works visit;


  • General_Grant
    General_Grant Posts: 5,282 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 29 June 2023 at 1:07AM
    kaMelo said:
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
    I'm paperless for everything else including all my other RBS accounts.

    This is what they went me. I already set to have paper statements previously. 
    We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  
    If you decide paperless isn’t for you, it’s easy to switch back
    After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for. 

    To find out more about paperless and how it works visit;


    So their message still doesn't say you have to be paperless for a month before you can switch back.  Was there another message which led you to believe you could not re-set it for a month?
  • kaMelo
    kaMelo Posts: 2,859 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 27 March 2021 at 7:33PM
    kaMelo said:
    Stenwold said:
    I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

    I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.
    Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?
    Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.
    That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
    I'm paperless for everything else including all my other RBS accounts.

    This is what they went me. I already set to have paper statements previously. 
    We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  
    If you decide paperless isn’t for you, it’s easy to switch back
    After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for. 

    To find out more about paperless and how it works visit;


    Exactly as I said, the emphasis and persuasion is to get you to go paperless but there is no requirement to do so. Just go and change back to paper based statements.
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