Nationwide BS statements changed to paperless, without being requested

[Deleted User]

General_Grant said:

Deleted_User said:

kaMelo said:

Deleted_User said:

Stenwold said:

Deleted_User said:

I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.

Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?

Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.

That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
I'm paperless for everything else including all my other RBS accounts.

This is what they went me. I already set to have paper statements previously. 

We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  

If you decide paperless isn’t for you, it’s easy to switch back After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for.  To find out more about paperless and how it works visit;

So their message still doesn't say you have to be paperless for a month before you can switch back.  Was there another message which led you to believe you could not re-set it for a month?

Yes it does, it says once you have tried it. So they are re-enabling paperless at the point it is sent, and then you can disable it again. (it is still disabled atm)

[Deleted User]

kaMelo said:

Deleted_User said:

kaMelo said:

Deleted_User said:

Stenwold said:

Deleted_User said:

I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.

Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?

Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.

That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
I'm paperless for everything else including all my other RBS accounts.

This is what they went me. I already set to have paper statements previously. 

We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  

If you decide paperless isn’t for you, it’s easy to switch back After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for.  To find out more about paperless and how it works visit;

Exactly as I said, the emphasis and persuasion is to get you to go paperless but there is no requirement to do so. Just go and change back to paper based statements.

Scrap that, my option is still disabled yet I have received a paperless statement. I will see if I still receive my paper statement 

kaMelo

[Deleted User] said:

kaMelo said:

[Deleted User] said:

kaMelo said:

[Deleted User] said:

Stenwold said:

[Deleted User] said:

I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.

Surely a step in the right direction is better than nothing? Regardless of motive, reducing the numbers of letters posted by millions each year is a good thing, right?

Yes I am not against online statements, but I don't like it being forced on me, as RBS are doing. I already told them I want paper statements, now they sent another email saying I am being switched to online again and I MUST try it for a month before I can change back to paper.

That's not my experience with RBS. Many times they've told me they are going to switch to paperless but there is always an option to keep receiving paper statements if you wish. I've certainly never had to "try if for a month" before reverting to paper.
I'm paperless for everything else including all my other RBS accounts.

This is what they went me. I already set to have paper statements previously. 

We’re reducing the amount of paper we send you. From May, we’ll start sending your current account and savings account statements through Digital Banking. You’ll also start to receive more of your letters this way too, although there will still be some important documents, we’ll need to send you by post.  

If you decide paperless isn’t for you, it’s easy to switch back After you’ve tried paperless and if you feel it isn’t for you, it’s easy to switch back. Just log in to Digital Banking, select ‘Paperless settings’ in the left-hand menu and select ‘By Post’ for any accounts you’d like paper documents for.  To find out more about paperless and how it works visit;

Exactly as I said, the emphasis and persuasion is to get you to go paperless but there is no requirement to do so. Just go and change back to paper based statements.

Scrap that, my option is still disabled yet I have received a paperless statement. I will see if I still receive my paper statement 

Yes, you will always receive paperless statements, RBS produce them for every account and the last seven years are accessible online. But it's not an either/or situation where if you choose to receive a paper statement they turn off the paperless. 
You will always receive a paperless statement, you also have the option to choose to receive a paper statement too.

Ballard

[Deleted User] said:

I won't take messages from banks on being environmental when they continue to invest in oil etc. It is to save them money not about the environment. Lets not be taken in by their deception. As always it is the large corporations that pollute a million times more than the consumer. It is the organisations which must change overall, most consumers would pick the environmental friendly option when offered. Why do these food companies pack everything in so much plastic for example.

I would be interested to learn how much power all the banking servers use and compare it to the energy used in the old days before servers etc. It may be less, it may be more.

I am environmentally conscious. I don’t drive, I recycle, I consider packaging when buying food and I try to buy local food if I can; look out for Thanet Earth tomatoes as they are grown in Kent and are far better than European or African options.  I believe that this is something that we can all play our tiny part with but that’s not to say that I’m perfect as I fly long haul every year (in normal times). 

Unfortunately there’s no getting away from the fact that we can’t currently live without oil. For oil to get from, for example, the Arabian Peninsula to us there will have to be finance from banks. On the flip side, banks will also be investing in wind farms etc. The driver behind this will be profit but my point is that banks are involved in the move to greener power. 

With regards to servers, I’m not sure if you have an alternative to these electronics but if you have then you could well become a millionaire. 

Food packaging is a problem that the various companies need to address. It’s sometimes necessary to use plastic to prolong the life of the product but all to often it’s used either for ease of transport or aesthetic reasons so I fully agree with you on this. 

[Deleted User]

Microbe65 said:

I have just received my NW statement and noticed on the accompanying sheet that the account has been made paperless, even though I had not requested or
consented to this. To revert back to paper statements, you need to logon and change your preferences.

This is quite a departure from organisations asking if you wish to go paperless and I suspect that many will not realise this change has happened until paper statements stop arriving.

People are lazy - it's more effective to make people opt out.
It's a similar premise as organ donation presumed consent.  

IvanOpinion

Microbe65 said:

I have just received my NW statement and noticed on the accompanying sheet that the account has been made paperless, even though I had not requested or
consented to this. To revert back to paper statements, you need to logon and change your preferences.

Great news and long overdue - thanks for letting us know.

GTR_King

Most banks will go paperless and probably start charging you a monthly fee to have paper statements but people can get around that e.g go paperless then order the first copy for free.. That's what LBG do they charge you £5 for an extra copy of your statement if you choose paper statements or if paperless the first copy is free, 

But I am happy to pay the charge as like to have paper statements on my main account

but some banks like Barclays make it hard to order a paper statement.

s_r

And sadly (and annoyingly) some times only a paper statement from the bank suffices... especially when applying for visas, most embassies never accept a printed PDF statement! I am sure there are other instances as well (especially when being used as a proof of address, when only a paper statement issued by the bank would suffice).

colsten

s_r said:

And sadly (and annoyingly) some times only a paper statement from the bank suffices... especially when applying for visas, most embassies never accept a printed PDF statement! I am sure there are other instances as well (especially when being used as a proof of address, when only a paper statement issued by the bank would suffice).

In that case, you simply request a one-off paper statement, assuming your bank actually does paper statements at all (some don’t). Or you use a different document - e.g. Council Tax bill, Driving Licence, Tax Code notification etc etc. 

Such occasional needs are not a good reason for receiving a paper bank statement each and every month.

Ballard

s_r said:

And sadly (and annoyingly) some times only a paper statement from the bank suffices... especially when applying for visas, most embassies never accept a printed PDF statement! I am sure there are other instances as well (especially when being used as a proof of address, when only a paper statement issued by the bank would suffice).

This is true. I had reason to require a statement from my main savings account last year and I couldn't just amend the statement options and wait for the next month as it was urgent and had had a significant deposit a couple of days into the month. The bank charged me £5 to post it to me which I felt was very fair and I'd have had to pay it regardless in my circumstances.

I've only ever needed a tourist visa and am glad that I've never had to supply such detailed information.