Who do I escalate this to?

wannabe_a_saver

ratechaser said:

If it really really is 'illegal' on the grounds of discrimination, I would very much like to see chapter and verse on that law. 

Costco, as mentioned upthread, take the view that it's perfectly ok to refuse access to anyone without a mask or visor. I suppose there may be a technicality there around it being a members club of sorts, but at the same time I'd be surprised if there was anything in your agreement with them as a member that could override your rights under discrimination laws.

And Costco are a big company, with lots of lawyers - doesn't make them automatically right, but suggests that this isn't just some off the wall rogue policy.

So as I said, before we get all frothed up about escalations, chapter and verse on this please?

Its the Equality Act 2010:
https://www.gov.uk/guidance/equality-act-2010-guidance

MalMonroe

od244051 said:

For me Matt, those who don’t wear masks are customers under 30 and many live in the 200 council flats estate five minutes from work 

What a judgemental assumption.

HobgoblinBT

OP, your best solution is to order what you need over the internet, then you won’t risk offending anyone, lanyard or not.  

JamoLew

wannabe_a_saver said:

ratechaser said:

If it really really is 'illegal' on the grounds of discrimination, I would very much like to see chapter and verse on that law. 

Costco, as mentioned upthread, take the view that it's perfectly ok to refuse access to anyone without a mask or visor. I suppose there may be a technicality there around it being a members club of sorts, but at the same time I'd be surprised if there was anything in your agreement with them as a member that could override your rights under discrimination laws.

And Costco are a big company, with lots of lawyers - doesn't make them automatically right, but suggests that this isn't just some off the wall rogue policy.

So as I said, before we get all frothed up about escalations, chapter and verse on this please?

Its the Equality Act 2010:
https://www.gov.uk/guidance/equality-act-2010-guidance

Sometimes the underlying "condition" may not be classed as a disability and therefore the lack of ability to wear a mask cannot be discrimination on the grounds of a disability since one may not actually exist (in the medico/legal definition)

theoretica

wannabe_a_saver said:

ratechaser said:

If it really really is 'illegal' on the grounds of discrimination, I would very much like to see chapter and verse on that law. 

Costco, as mentioned upthread, take the view that it's perfectly ok to refuse access to anyone without a mask or visor. I suppose there may be a technicality there around it being a members club of sorts, but at the same time I'd be surprised if there was anything in your agreement with them as a member that could override your rights under discrimination laws.

And Costco are a big company, with lots of lawyers - doesn't make them automatically right, but suggests that this isn't just some off the wall rogue policy.

So as I said, before we get all frothed up about escalations, chapter and verse on this please?

Its the Equality Act 2010:
https://www.gov.uk/guidance/equality-act-2010-guidance

Which has a particular definition of disability - leading to ridiculous situations for instance it seems to be legal to discriminate against someone temporarily using a wheelchair following an accident.

mattyprice4004

A shop can refuse entry for any reason, if I was in their position I’d just deny entry but not specify why. 

Don’t want to tell me why you’re exempt? Cool, I won’t tell you why I’m not allowing you in.
Two can play that game  

mobilejo

mattyprice4004 said:

A shop can refuse entry for any reason, 

No it can't.
If a business refuses to serve a customer on discriminatory grounds, it is illegal. That is extremely basic law - Equality Act 2010.
Try running a shop with an enforced "no black people" policy and see how that works out for you.

Barny1979

mobilejo said:

mattyprice4004 said:

A shop can refuse entry for any reason, 

No it can't.
If a business refuses to serve a customer on discriminatory grounds, it is illegal. That is extremely basic law - Equality Act 2010.
Try running a shop with an enforced "no black people" policy and see how that works out for you.

What if it refuses entry to "Karens"?

tooldle

Interestingly, I had reason to visit my GP surgery yesterday. They have a large sign on their front door which says, "no mask, no entry".

JamoLew

mobilejo said:

mattyprice4004 said:

A shop can refuse entry for any reason, 

No it can't.
If a business refuses to serve a customer on discriminatory grounds, it is illegal. That is extremely basic law - Equality Act 2010.
Try running a shop with an enforced "no black people" policy and see how that works out for you.

They actually can - they don't even have to give a reason