RAC complaint - serious car damage

williamgriffin

Grumpy_chap said:

williamgriffin said:

https://forums.moneysavingexpert.com/discussion/2223867/help-needed-with-prioritising-debt#latest

That was 10 years ago.

Should have bounced back by now. 

Grumpy_chap

Maybe the debts 10 years ago are linked to the 10yo car with a seized engine.

Tanjawi

This has taken some time, but it is only fair to come back with an update given the input from you. To sum things up, it was a difficult one and both parties in this case had an argument. The claimant believed the car should not have been driven in that state, but the defendant was adamant the vehicle was already damaged when they turned up. The question was whether there was a mistake when the expert did not highlight the issues of the car at the scene and still proceeded to ask the claimant to drive it. Rather than continue with the battle, the case was assisted by a neutral party who helped us reach an agreement/compromise. Thank you all for your initial contribution regarding this issue.

photome

Thanks for returning ,can you share the compromise

pinkshoes

Tanjawi said:

This has taken some time, but it is only fair to come back with an update given the input from you. To sum things up, it was a difficult one and both parties in this case had an argument. The claimant believed the car should not have been driven in that state, but the defendant was adamant the vehicle was already damaged when they turned up. The question was whether there was a mistake when the expert did not highlight the issues of the car at the scene and still proceeded to ask the claimant to drive it. Rather than continue with the battle, the case was assisted by a neutral party who helped us reach an agreement/compromise. Thank you all for your initial contribution regarding this issue.

So what was the compromise?

You were the owner of an old Volvo with a knackered engine that would have no doubt been a right off due to the repair cost being more than the value.

You were then perhaps wrongly advised by the RAC person to drive the car so this resulted in a dead (rather than knackered) engine which was a right off.

So the compromise is surely the scrap value between a knackered engine old Volvo vs a dead engine old Volvo? Plus the cost of a door repair?

troffasky

pinkshoes said:

So what was the compromise?

If he didn't say in his last post, he's not going to say now, is he?