Nightmare used car purchase S75

elwon20

Aylesbury_Duck said:

I think it's a cleaner solution to let them have a chance to fix it.  If you get it fixed elsewhere and bill the dealer, their argument is that you haven't provided them the opportunity to inspect and fix it.  Of course, you would counter with the point that they are being unreasonable by asking you to pay more to do so.  That's messy.  Whichever route you choose, it's likely this is going to court (or at least the threat of court), so you need to decide whether you're going to be in a stronger position by backing down and dealing with the outcome of them looking at it, or taking it elsewhere and hoping you can successfully claim that other garage's costs.

I'd love to go down this route, but I'm not going to pay them an extra £1,000 in order to do it

Aylesbury_Duck

elwon20 said:

Aylesbury_Duck said:

I think it's a cleaner solution to let them have a chance to fix it.  If you get it fixed elsewhere and bill the dealer, their argument is that you haven't provided them the opportunity to inspect and fix it.  Of course, you would counter with the point that they are being unreasonable by asking you to pay more to do so.  That's messy.  Whichever route you choose, it's likely this is going to court (or at least the threat of court), so you need to decide whether you're going to be in a stronger position by backing down and dealing with the outcome of them looking at it, or taking it elsewhere and hoping you can successfully claim that other garage's costs.

I'd love to go down this route, but I'm not going to pay them an extra £1,000 in order to do it

Then it's the other route, hoping you can successfully claim the repair costs once you've paid the other garage.

elwon20

Then it's the other route, hoping you can successfully claim the repair costs once you've paid the other garage.

Totally agree, the question is. Will I be able to change my section 75 request after I've already filed it. Or is it too late?

williamgriffin

elwon20 said:

Then it's the other route, hoping you can successfully claim the repair costs once you've paid the other garage.

Totally agree, the question is. Will I be able to change my section 75 request after I've already filed it. Or is it too late?

Why not speak to your card companies?

elwon20

williamgriffin said:

elwon20 said:

Then it's the other route, hoping you can successfully claim the repair costs once you've paid the other garage.

Totally agree, the question is. Will I be able to change my section 75 request after I've already filed it. Or is it too late?

Why not speak to your card companies?

Good point, I'd kind of written that idea off because ultimately a section 75 is me making a claim against them. So I viewed them (perhaps incorrectly?) as biased... Plus I'll have to wait until they get around to replying to my case which could take weeks (maybe months?). In the meantime, I'm without a second car...

Which is a pain when your Mrs needs the first car for work, and you need the 2nd car to pick up and drop off your daughter twice a week

I guess I'm between a rock and a hard place...

Aylesbury_Duck

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

elwon20

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

williamgriffin

elwon20 said:

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

If you want to reject the car you need to stop using it, it technically isn't your car. Take it back to the dealer and you'll have space on your drive.

Taking it to a third party and authorising them to repair it goes against your rejection.

elwon20

williamgriffin said:

elwon20 said:

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

If you want to reject the car you need to stop using it, it technically isn't your car. Take it back to the dealer and you'll have space on your drive.

Taking it to a third party and authorising them to repair it goes against your rejection.

williamgriffin said:

elwon20 said:

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

If you want to reject the car you need to stop using it, it technically isn't your car. Take it back to the dealer and you'll have space on your drive.

Taking it to a third party and authorising them to repair it goes against your rejection.

Agreed, and I have absolutely stopped using it.
If I were to get it repaired, I wouldn't be rejecting it. I'd be claiming for the costs of repair.
If I were to take it back to the dealer, I'd need to pay to get it transported 200 miles at my own cost (assuming they don't turn it away at the other end, which they likely would), and then buy another cheap car as a run around until I get my money back, and then assuming I do get my money back sell that car and get another using the money.
If I don't get my money back because my claim failed for some reason... then my car is sat 200 miles away still broken.

This is the decision I'm trying to make.

williamgriffin

elwon20 said:

williamgriffin said:

elwon20 said:

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

If you want to reject the car you need to stop using it, it technically isn't your car. Take it back to the dealer and you'll have space on your drive.

Taking it to a third party and authorising them to repair it goes against your rejection.

williamgriffin said:

elwon20 said:

Aylesbury_Duck said:

Nothing to stop you buying a runabout for a few hundred quid to tide you over whilst this gets sorted, then selling it afterwards.

Yeah, I had certainly considered this. But I don't have the drive space for 3 cars. I live opposite a school so can't really park it on the road. And if I wait 4+ weeks for them to get back to me and say "Of course you can change your claim!" I then still have to get it repaired and start the claim all over again.
At this point, I think I'm just going to have to risk getting it repaired and try and alter the S75 for the cost of the repairs. At least then I'll have a working car while all this is going on.

I guess I mostly wanted to see if anyone would immediately jump up and shout "Whatever you do, don't do that! Your S75 claim will be.... and your rights to ... will be .... it's a terrible idea!"

If you want to reject the car you need to stop using it, it technically isn't your car. Take it back to the dealer and you'll have space on your drive.

Taking it to a third party and authorising them to repair it goes against your rejection.

Agreed, and I have absolutely stopped using it.
If I were to get it repaired, I wouldn't be rejecting it. I'd be claiming for the costs of repair.
If I were to take it back to the dealer, I'd need to pay to get it transported 200 miles at my own cost (assuming they don't turn it away at the other end, which they likely would), and then buy another cheap car as a run around until I get my money back, and then assuming I do get my money back sell that car and get another using the money.
If I don't get my money back because my claim failed for some reason... then my car is sat 200 miles away still broken.

This is the decision I'm trying to make.

So you need to speak to the card company because as I see it at the minute you will wait 8 weeks for their decision and they may say return the car.

You don't want to do this as you feel they will not be impartial, think of them being equally as liable as the dealer and it's is in their interest to resolve this issue.