Paying in Cheques via The Posy office

Beanie67

I paid a cheque into my Cooperative bank account by envelope via the local post office now 3 weeks later it's still not been  credit to my bank account
I am assured by my local post office the envelope was sent that day to the processing centre
Does anyone have a telephone number of the post office customer service centre were I can speak to a person the number I was given by my local post office is an a press one for press 2 for etc with no option  to speak to a person
I have also e-mailed the post office customer service and still await an answer 
Any ideas of were I go from here

xylophone

Paying in Cheques via The Posy office

Interflora?

https://www.postoffice.co.uk/everydaybanking - some links here.

Zanderman

Posies* were, in the 14th Century, supposed to ward off the plague.
So is today's Posy Office the Covid Vaccination Centre?

* as in the Nursery Rhyme Ring-a-ring-o'-roses

sausage_time

I have stopped using the post office for cheque deposits.  See the thread

https://forums.moneysavingexpert.com/discussion/5952313/cheque-lost-between-post-office-and-bank-of-scotland-account/p1

Still waiting for my bank to enable cheque deposits via the app!

J_B

Friend of mine paid a business cheque in at local PO about 18 months ago for circa 10K

 It didn't arrive at the bank for over a week, by which time they had asked the writer to cancel and reissue!

They don't use PO any more (but her sister does make posies )

gsmh

A good friend had a cheque lost in the PO system. A few banks allow cheque deposits by simply taking a photograph of it in their mobile app. It might be worth opening such an account just for such purposes - and it's always worth having a second account in case of problems with your main account. I know Halifax and Starling offer such a deposit facility, and given you bank with the Co-operative Bank you might prefer Starling, since it is more ethical than Halifax.

where_are_we

My experience of depositing cheques at the PO (Santander is my bank) has been Ok up to date. I will use a Santander machine to deposit cheques in the first instance (Santander is my current account), but on Saturday I had a large cheque from Tipton come through in the post and on walking into town was dismayed to find the 2 Santander machines outside the closed branch not working. Luckily I had a plan B, using a cheque deposit slip and envelope for use at a PO. (you can order both of these items via Santander secure message online free). Deposited the cheque at the PO on Saturday 6/2/21 (yes it was open to 1pm) and it came up today 9/2/21 online as pending. So the "posy" but I found to be "positive"!

PS. the PO being open on a Saturday (most banks and building societies close on Saturdays at the moment) is another "positive" and I avoided having to go out in the snow yesterday instead.

colsten

Posytive