SmartParking advice please

Jenny.W

So I received a PCN from this company on 13.1.21  Basically I went over by 15 minutes but this was because I had no more cash to increase my stay.  I appealed, as stated on the back of the PCN explaining this reason.  However today I came across the NEWBIES section on parking fines where it states you should use the template to dispute, however as I’ve explained in my appeal the reason for the overstay does it change anything?  shall I just now wait to see if the appeal gets rejected then go down the POPLA route?  Thanks for any advice

Redx

yes

your main issue is if you have identified who was driving ?

if yes, then POFA does not help you, whereas using the template would have protected you as a keeper , because Smart failed to comply with the law named POFA , giving you an easy painless win

read what coupon mad posted in this thread 30 minutes ago

https://forums.moneysavingexpert.com/discussion/6233587/weak-minded-people#latest

ideally nip it in the bud with a landowner complaint and cancellation ASAP , or sooner

KeithP

Jenny.W said:

Shall I just now wait to see if the appeal gets rejected then go down the POPLA route? 

That's all you can do now.

Start reading the third post of the NEWBIES thread to see how to construct a winning PoPLA appeal.

Can you show us exactly what you wrote in your appeal to Smart? Redact your name and other identifying information of course.

Jenny.W

KeithP said:

Jenny.W said:

Shall I just now wait to see if the appeal gets rejected then go down the POPLA route? 

That's all you can do now.

Start reading the third post of the NEWBIES thread to see how to construct a winning PoPLA appeal.

Can you show us exactly what you wrote in your appeal to Smart? Redact your name and other identifying information of course.

Thank you.  Here is what I said.

On the day in question I paid for 2 hours, however I needed to add some more time but I had no cash and due to COVID lockdown there was no one else around, plus I wouldn’t of been happy handling money from someone else.  Hence I went over.  I hope you can see this was a genuine error.  I attach a copy of my parking for the two hours.

Jenny.W

For info, it’s not easy to drive back and take photos as the car park is about 75 miles away.  Also it was a plot of land (ie not supermarket parking).

I have just read the post from couponmad.  I understand there must be frustration from people not reading the posts but I think it’s very daunting for people to receive fines and threatening letters and the whole process can seem a bit overwhelming.  Unfortunately I came across the advice after I had submitted my appeal.  I have tried to read what I can and it seems I now have to wait for the response to my appeal before going to the next step.

Umkomaas

So I received a PCN from this company on 13.1.20. 

Is that date correct?

D_P_Dance

Have you complained to your MP?

Jenny.W

Umkomaas said:

So I received a PCN from this company on 13.1.20. 

Is that date correct?

Sorry my error, I have corrected it.

Jenny.W

Playing devil’s advocate here, how do we win if, like myself, I didn’t put enough money in to cover my stay? 

Umkomaas

Jenny.W said:

Umkomaas said:

So I received a PCN from this company on 13.1.20. 

Is that date correct?

Sorry my error, I have corrected it.

That's good, so on track to go through the appeals' processes. 

KeithP

Jenny.W said:

Playing devil’s advocate here, how do we win if, like myself, I didn’t put enough money in to cover my stay? 

Please save your questions until after you have read that third post in the NEWBIES thread. A lot of your questions will be answered there.