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BW Legal - National Car Parks - CCJ Threat

I received a letter for a £100.00 parking charge in Feb 2020 from National Car Parks (NCP), I was around 12 minutes late back to my car (Stoke on Trent Car Park).  I had put more money in the machine £3.00 for a 1 hour ticket (£2.40) charge as I didn't have change other than a £2.00 coin and £1.00 coin. I went to collect my sons school shoes and whilst in the shopping centre he started to feel nauseous after eating a bag of what I discovered were sugar free sweets, I had to take him to the public toilets (I don't think I need to give other details of what happened at this point). Any how I was captured on the parking camera arriving at 12:10 noon and leaving at 13:38, this is a pay and display car park, therefore its impossible to pay at a machine until a parking space is located. I paid for my ticket at 12:15. As outlined above I arrived back at 13:35. I wrote to NCP offering them 24pence (the change I should have got over the time I collected the ticket) I have since discovered that parking usually allow a 10 minute grace period.  I found the £100.00 very excessive for the few minutes late and the circumstances I found myself and my 8 year old in. I didn't respond again to any further invoices from NCP. This was then passed to BW Legal, who I didn't communicate with, until just before Xmas, whilst recovering from COVID-19, a letter from them and a claim form from the County Court Business Centre arrived on my door-step. Today, I have sent an Acknowledgement of Service to the CC Business Centre.

Please can you advise me of what to do next and if you have been in a situation like myself, and what the outcome was.  BW Legal are now seeking £249.12p for a parking charge and given the current climate, I find this absolutely disgusting!

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