Is Octopus the best?

MWT

bristolleedsfan said:

76p was average amount used.

Happy to be above average then for this one, I got £3.69 refunded.

mwarby

nadsat said:

Our Octopus tracker rate has gone up a lot - today, electricity now 14.82p and gas 3.26p, and this is pretty much now the same as their regular tariffs. Of course the wholesale rates have gone up during times of peak demand I suppose. Had a good run in the summer and half of autumn at least. 

Of course the thing to remember is that when the prices fall they are passed on automatically(even a variable rate tariff can gake months to lower prices). I'm on agile for electric and tracker for gas. When its largely still and cold the prices are on average more than fixed or normal variable rate, but often a few days later they are cheaper again.

I purchased an app which shows me the rates and compare them to the variable rate. It's showing for last 5 days I'm 4% better off but for last 24 days I'm 4% worse off. I am wondering about going back to tracker for electric though, as the 4-7pm rates are around double the variable rates, and I don't have an EV or similar (the only load shifting I do is when to do washing and use oven).

bristolleedsfan

mwarby said:

nadsat said:

Our Octopus tracker rate has gone up a lot - today, electricity now 14.82p and gas 3.26p, and this is pretty much now the same as their regular tariffs. Of course the wholesale rates have gone up during times of peak demand I suppose. Had a good run in the summer and half of autumn at least. 

Of course the thing to remember is that when the prices fall they are passed on automatically(even a variable rate tariff can gake months to lower prices). I'm on agile for electric and tracker for gas. When its largely still and cold the prices are on average more than fixed or normal variable rate, but often a few days later they are cheaper again.

That does not alter apparent fact coldest months of the year namely January and February  you will have as of now been paying a higher Gas kwh rate than Scottish Power Standard tariff when many people on Agile/Tracker fixed Gas last year at a lower kwh rate either with Octopus or elsewhere

MoneyMate

Now after changing from Eon to Octopus  mid Feb 21 have had existing 2nd gen smart meters IHD now showing new supplier, applied for Warm Homes discount and within 9 days of application successfully had £140 credited into my account  and £50 for changing, pretty impressive.

MikeE67

MoneyMate said:

Now after changing from Eon to Octopus  mid Feb 21 have had existing 2nd gen smart meters IHD now showing new supplier, applied for Warm Homes discount and within 9 days of application successfully had £140 credited into my account  and £50 for changing, pretty impressive.

I switched from E.ON to Octopus last October and a fortnight ago I had my malfunctioning electricity smart meter replaced as it had gone 'dumb' and everything is working again.
I also had a new Chameleon IHD6 which replaced my IHD3

I also had a £25 bonus for switching and free electricity on Christmas day (from 8am to 12pm) to cook my Christmas Dinner.

Like you I am impressed with the service I have received so far.

Tippytoes

MikeE67 said:

MoneyMate said:

Now after changing from Eon to Octopus  mid Feb 21 have had existing 2nd gen smart meters IHD now showing new supplier, applied for Warm Homes discount and within 9 days of application successfully had £140 credited into my account  and £50 for changing, pretty impressive.

I switched from E.ON to Octopus last October and a fortnight ago I had my malfunctioning electricity smart meter replaced as it had gone 'dumb' and everything is working again.
I also had a new Chameleon IHD6 which replaced my IHD3

I also had a £25 bonus for switching and free electricity on Christmas day (from 8am to 12pm) to cook my Christmas Dinner.

Like you I am impressed with the service I have received so far.

Oh, how I wish I had not switched away from Octopus.  I'm now with Shell Energy and they are an absolute nightmare.  I'm also really annoyed with MSE who advised an "enhanced service" to customers who might experience problems after switching to Shell.  MSE does not deliver and it's been down to me to try and sort things out.

Very unhappy with Shell, even more unhappy with MSE as well as kicking myself for being tempted away from Octopus.

Mazintim

Thanks for the replies all. In the end i ended up going with Octopus. They weren't the cheapest HOWEVER, they had no penalties for changing tarrifs, and some users mentioned that they did this hassle-free too. Their customer service also seems decent, and after a long (and painful) run with e.On, that's not a mistake i want to make again.

Thank you everyone for your help and comments.

Mazintim

Forgot to add that i also got a £20 voucher as a referral, so i can't complain.

MikeE67

Mazintim said:

Forgot to add that i also got a £20 voucher as a referral, so i can't complain.

I had a £25 credit applied to my account!

bristolleedsfan

MikeE67 said:

Mazintim said:

Forgot to add that i also got a £20 voucher as a referral, so i can't complain.

I had a £25 credit applied to my account!

And standard refer a friend is £50 each, £44 cashback for dual fuel switch can potentially be gained via https://www.topcashback.co.uk/topcashback-compare-energy/  same Tariffs as standard comparison sites