Is Octopus the best?

MikeE67

MikeE67 said:

I would like it if Octopus Energy would sort out my problematic meter although I doubt if it would be replaced.

OVO and E.ON did nothing to help.

EDIT: I have a £25 reward for joining !

Update: I only joined Octopus Energy yesterday and I think they have sorted out my meter as I now have Octopus tariffs on electricity but not on gas.

OVO is still showing on gas on my IHD for some reason ?
Maybe it takes longer to update ?
As long as my meters work, that's the main thing !

When everything is working I will move to their Agile tariff where you get charged according to the time of day.

[Deleted User]

MikeE67 said:

MikeE67 said:

I would like it if Octopus Energy would sort out my problematic meter although I doubt if it would be replaced.

OVO and E.ON did nothing to help.

EDIT: I have a £25 reward for joining !

Update: I only joined Octopus Energy yesterday and I think they have sorted out my meter as I now have Octopus tariffs on electricity but not on gas.

OVO is still showing on gas on my IHD for some reason ?
Maybe it takes longer to update ?
As long as my meters work, that's the main thing !

When everything is working I will move to their Agile tariff where you get charged according to the time of day.

It may not be a good time to switch to Agile as daytime prices have risen quite a lot since the lows of summer. It is still competitive but not as competitive as it once was. A lot of Agilers have switched back to Octopus Go/Go Faster whilst they see how prices move.

MikeE67

[Deleted User] said:

It may not be a good time to switch to Agile as daytime prices have risen quite a lot since the lows of summer. It is still competitive but not as competitive as it once was. A lot of Agilers have switched back to Octopus Go/Go Faster whilst they see how prices move.

Okay, thanks for the advice which I shall heed.

MalMonroe

I switched to Octopus at the end of October and so far they've proved to be 100% more efficient than my previous energy provider (E.ON). For one thing, they actually respond to my messages and don't ignore me completely, like E.ON did. 

I was also rewarded at that time by a £100 welcome because I accepted a friend's referral and they also received the same. A great start and a great help.  Octopus don't charge for early exits, either. Not like E.ON. I had to wait before I could rush away from them. Never again. 

I'm looking forward to not being messed about by my energy supplier, time will tell whether or not I'm just dreaming!

JohnB47

MalMonroe said:

I switched to Octopus at the end of October and so far they've proved to be 100% more efficient than my previous energy provider (E.ON). For one thing, they actually respond to my messages and don't ignore me completely, like E.ON did. 

I was also rewarded at that time by a £100 welcome because I accepted a friend's referral and they also received the same. A great start and a great help.  Octopus don't charge for early exits, either. Not like E.ON. I had to wait before I could rush away from them. Never again. 

I'm looking forward to not being messed about by my energy supplier, time will tell whether or not I'm just dreaming!

How much are you paying for your energy - unit rates and standing charge?

Tippytoes

I am in the process of moving from Octopus to Shell.  Shell have been a total nightmare and I'm beginning to wish I'd stayed put.  Octopus are not the cheapest (hence the reason I was tempted into moving supplier) but they are certainly very efficient.  Lesson learnt.  Sometimes you get what you pay for.  

MWT

Received this message a couple of days ago...

"In many ways, 2020 has been a year to forget.
But we think you deserve a thank you.
This year, you’ve been part of an unprecedented global shift to renewable energy. I’ve included a few epic stats for you at the bottom of this email.
To say thanks, we’re offering Octopus customers with an eligible smart meter 4 hours free 100% renewable electricity to cook your turkey on Christmas Day, or just to celebrate — in whatever way you see fit."

Sure, this is a small thing to do, but they didn't have to do anything at all and it is typical of the kind of 'outside the box' thinking that goes on all the time with this company.

I'm certainly not planning to leave any time soon.

nadsat

Our Octopus tracker rate has gone up a lot - today, electricity now 14.82p and gas 3.26p, and this is pretty much now the same as their regular tariffs. Of course the wholesale rates have gone up during times of peak demand I suppose. Had a good run in the summer and half of autumn at least. 

MoneyMate

MWT said:

Received this message a couple of days ago...

"In many ways, 2020 has been a year to forget.
But we think you deserve a thank you.
This year, you’ve been part of an unprecedented global shift to renewable energy. I’ve included a few epic stats for you at the bottom of this email.
To say thanks, we’re offering Octopus customers with an eligible smart meter 4 hours free 100% renewable electricity to cook your turkey on Christmas Day, or just to celebrate — in whatever way you see fit."

Sure, this is a small thing to do, but they didn't have to do anything at all and it is typical of the kind of 'outside the box' thinking that goes on all the time with this company.

I'm certainly not planning to leave any time soon.

Hope it happens this year just changed over from EON and have 2nd gen smart meters.

bristolleedsfan

MoneyMate said:

MWT said:

Received this message a couple of days ago...

"In many ways, 2020 has been a year to forget.
But we think you deserve a thank you.
This year, you’ve been part of an unprecedented global shift to renewable energy. I’ve included a few epic stats for you at the bottom of this email.
To say thanks, we’re offering Octopus customers with an eligible smart meter 4 hours free 100% renewable electricity to cook your turkey on Christmas Day, or just to celebrate — in whatever way you see fit."

Sure, this is a small thing to do, but they didn't have to do anything at all and it is typical of the kind of 'outside the box' thinking that goes on all the time with this company.

I'm certainly not planning to leave any time soon.

Hope it happens this year just changed over from EON and have 2nd gen smart meters.

76p was average amount used.

Many are very cynical about spin the wheel/wheel of fortune after submtting meter reading, they give links to those with smart meters, I won £1 this month second time that has happened over the course of 21 months