EBay managed payment

blackdog2220

must be , for example i a i stated last night , i am offered multiple payment methods , but if i click paypal , new screen 

colin79666

This is a disaster. eBay just railroaded me into it as a seller. It will slow down posting of items as who is going to post when payment is still stuck with eBay?

Furthermore the terms of the system when you put your bank details in seems to suggest they have outsourced this to another US based organisation “ Trustly”. The terms are full of nonsense and if taken at face value imply you having over all your banking login details and granting them power of attorney to do stuff on your behalf. I guess my 15 year relationship as a seller with eBay is over then!

soolin

colin79666 said:

This is a disaster. eBay just railroaded me into it as a seller. It will slow down posting of items as who is going to post hen payment is still suck with eBay? Furthermore the terms of the system when you put your bank details in seems to suggest they have outsourced this to another US based organisation “ Trustly”. The terms are full of nonsense and if taken at face value imply you having over all your banking login details and granting them power of attorney to do stuff on your behalf. I guess my 15 year relationship with eBay is over then!

If you have decided to leave EBay then any advice is not really required. However, I would just say that you must still post within your stated despatch time otherwise the defects will see you banned even before you can leave voluntarily. As for who is going to post, well most of us do- I don’t wait for funds to hit my bank before I ship and never did , I just kept my money rolling and perhaps cleared my PayPal every few days or when I built up a bit of a balance. I certainly never desperately needed to get the money to be able to afford postage . 

In the early days PayPal wasn’t  instant and a 2 day delay waiting for your transferred funds was normal (and there was a minimum withdrawal of £50 otherwise withdrawal fees were charged). 

Spoonie_Turtle

Oh interesting.  Buying something this evening, paying with PayPal actually took me to PayPal rather than the one-click that's usual with eBay, so I wondered if the seller was on managed payments - the e-mail address it told me would show up told me that yes, that was the case.  But now the bit that would alarm me if I didn't know what was going on, is that my payment was showing as pending!  Thankfully a short time later it now shows as paid, but if I hadn't known what was going on from this forum I think I would have actually worried a bit there.

soolin

Spoonie_Turtle said:

Oh interesting.  Buying something this evening, paying with PayPal actually took me to PayPal rather than the one-click that's usual with eBay, so I wondered if the seller was on managed payments - the e-mail address it told me would show up told me that yes, that was the case.  But now the bit that would alarm me if I didn't know what was going on, is that my payment was showing as pending!  Thankfully a short time later it now shows as paid, but if I hadn't known what was going on from this forum I think I would have actually worried a bit there.

For some reason EBay have kept the switch to managed payments very quiet, I’m not surprised if buyers think something is wrong when they see new payment screens- even many sellers don’t know about managed payments. I read another EBay group and the amount of posts every week on there that start with ‘someone is trying to scam me ‘ because they have the ‘upgrade to managed payments’ email and don’t believe it is real.  

Having said that though I’m not sure how EBay could have made this more widely known, there was a headline banner running for months, which I assume sellers never read, plus individual emails went out - which I know are often ignored as EBay send quite a few that are not important at all. I’m not sure what people with a purely buying account ever saw. 

jon81uk

colin79666 said:

This is a disaster. eBay just railroaded me into it as a seller. It will slow down posting of items as who is going to post when payment is still stuck with eBay?

I've never waited to get the money into my bank account, soon as eBay/Paypal state the item is paid for I would despatch.

As Soolin stated, it used to be the case it took PayPal two days to withdraw funds and you needed £50 in PayPal to get a free withdrawal.
Maybe eBay will speed up the process eventually but I don't have an issue with withdrawing once a week or similar.

rgk1953

How do you go about managing items sold as collection only, large items such as furniture etc, possibly of high value. Payment is advised as received but hasn’t appeared in bank yet, buyer wants to collect item he has paid for? Do sellers now have to hold items until funds received, similar to waiting for cheques to clear ( does anyone still use cheques)?

soolin

robertkidd said:

How do you go about managing items sold as collection only, large items such as furniture etc, possibly of high value. Payment is advised as received but hasn’t appeared in bank yet, buyer wants to collect item he has paid for? Do sellers now have to hold items until funds received, similar to waiting for cheques to clear ( does anyone still use cheques)?

No, buyer has paid so can collect, it isn’t a cheque, it is clear as soon as it shows as paid on eBay. 

rgk1953

I get that it isn’t a cheque, but my concern is if the payment can be reclaimed by a fraudulent buyer before it has been passed to my Bank. This wasn’t a problem with the PayPal system where it was available for withdrawal immediately.
I have looked on the help for sellers section on eBay for guidance on this but it still refers to PayPal and doesn’t seem to have been updated to reflect the changes.

soolin

robertkidd said:

I get that it isn’t a cheque, but my concern is if the payment can be reclaimed by a fraudulent buyer before it has been passed to my Bank. This wasn’t a problem with the PayPal system where it was available for withdrawal immediately.
I have looked on the help for sellers section on eBay for guidance on this but it still refers to PayPal and doesn’t seem to have been updated to reflect the changes.

It is no different to receiving a paypal payment, even withdrawing a paypal payment to your bank would not have stopped a chargeback. Buyers can't just 'reclaim' their money they have to open a case, either an INR (defended by proof of delivery) a SNAD (difficult to defend but seller has control about requiring the item back) or a claim for fraudulent use of a card (this can be done up to 180 days after payment with paypal - possibly only 30 days on managed payments) but defended with proof of postage. You must send within your stated dispatch time, failure to do so may get your funds held as ebay may consider a seller not shipping as dodgy, regardless of that 'late' defects can be very damaging to a low volume seller.

You can also set your managed payments to be paid daily, you don't need to stick to the default of weekly. If you are not happy with the system ad believe that withdrawing the payment somehow makes it secure (it doesn't) then set your dispatch time for 7 days or something. If you don't want to do that then step back from ebay entirely until you can be reassured.