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3 month old PC sent back for repair now lost

124

Comments

  • Were_Doomed
    Were_Doomed Posts: 699 Forumite
    500 Posts Name Dropper Photogenic
    edited 4 November 2020 at 5:44PM
    This has already been done to death in this thread ... in this instance the laptop is not a core business tool and was not purchased as such. Therefore this is a Consumer contract not a B2B one.

    I bought my latest laptop for general use and gaming. However if I ever get back to doing website design (as a sole trader) then I'll use the laptop for that purpose. Would you say my purchase was B2B? (If you say yes then you're wrong). The OP's position is exactly the same. (In fact I used to use my previous CPUK laptop on the same basis - personal use and website design. That one was still a consumer purchase not B2B).
  • (Gets the popcorn ready)

    btw if you were doomed are you not anymore ?
  • But if OP was using the PC for her business and potentially held client details on her PC, and these become leaked somehow to others, either through the business owner being negligent in some way, then repercussions from the ICO would not be pleasant. Even if OP is insistent it is a personal PC, I doubt there will be sufficient safeguarding of this data, if any!

    But as I have explained, OP knows best! Though I would get the popcorn, I doubt the OP will return!
  • KatrinaWaves
    KatrinaWaves Posts: 2,944 Forumite
    1,000 Posts Second Anniversary Name Dropper

    But as I have explained, OP knows best! Though I would get the popcorn, I doubt the OP will return!
    Her mum might! 
  • btw if you were doomed are you not anymore ?
    I guess you don't read signatures, eh? ;) 
  • But if OP was using the PC for her business and potentially held client details on her PC, and these become leaked somehow to others, either through the business owner being negligent in some way, then repercussions from the ICO would not be pleasant. Even if OP is insistent it is a personal PC, I doubt there will be sufficient safeguarding of this data, if any!
    All very valid commentary ... and all utterly irrelevant as to whether this was a Consumer purchase or a business purchase. :) 
  • But if OP was using the PC for her business and potentially held client details on her PC, and these become leaked somehow to others, either through the business owner being negligent in some way, then repercussions from the ICO would not be pleasant. Even if OP is insistent it is a personal PC, I doubt there will be sufficient safeguarding of this data, if any!
    All very valid commentary ... and all utterly irrelevant as to whether this was a Consumer purchase or a business purchase. :) 
    It’s a business purchase. 
  • It’s a business purchase. 
    Maybe, maybe not as it comes down to how much business use there is compared to how much private use.
    If the computer was used mainly for private use and occasionally for giving lessons then it may well not be a business related purchase as the CRA definition of a consumer is:
    an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession
    This is further amplified by the CRA explanatory notes:
    https://www.legislation.gov.uk/ukpga/2015/15/notes

    This means, for example, that a person who buys a kettle for their home, works from home one day a week and uses it on the days when working from home would still be a consumer.

  • ToxicWomble
    ToxicWomble Posts: 882 Forumite
    500 Posts Name Dropper First Anniversary
    edited 4 November 2020 at 10:01PM
    btw if you were doomed are you not anymore ?
    I guess you don't read signatures, eh? ;) 
    Nope - don’t see the point of them other than to go “look at me and how clever I am”
  • Well if you'd read mine then you wouldn't have made such a foolish comment. ;)
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