No shows and cancellations

Hannimal

Crashy_Time said:

Hannimal said:

Crashy_Time said:

moneysavinghero said:

Crashy_Time said:

lillypoo said:

same happened here this week. one cancelled at 9 am for a 10.15 viewing. another rang up the night before and asked if it was worth him viewing as he can only afford 20 grand under asking price. 

Many people phone in sick to work with 20 minutes notice, 1.15 hrs notice to a total stranger is pretty good IMO, as is being open about a small price drop needed, much better than the seller getting their hopes up showing somebody round then getting radio silence when asking for "feedback" later.

Most people phone in sick to work with only 20 mins notice (or less) because otherwise there would be no one in the office to take the call.

You have lost me a bit on that one, do you mean something to do with WFH?

If I phone into work that I am sick, I cannot do that until after 9am as no one is in the office. That means that I can only call in sick after work has already started. 

Ok, so nobody available out of hours to inform that you won`t attend next day or whatever?

Just to be polite I avoid contacting administrative staff outside of their working hours. They do me the same courtesy and I appreciate it.

Crashy_Time

Hannimal said:

Crashy_Time said:

Hannimal said:

Crashy_Time said:

moneysavinghero said:

Crashy_Time said:

lillypoo said:

same happened here this week. one cancelled at 9 am for a 10.15 viewing. another rang up the night before and asked if it was worth him viewing as he can only afford 20 grand under asking price. 

Many people phone in sick to work with 20 minutes notice, 1.15 hrs notice to a total stranger is pretty good IMO, as is being open about a small price drop needed, much better than the seller getting their hopes up showing somebody round then getting radio silence when asking for "feedback" later.

Most people phone in sick to work with only 20 mins notice (or less) because otherwise there would be no one in the office to take the call.

You have lost me a bit on that one, do you mean something to do with WFH?

If I phone into work that I am sick, I cannot do that until after 9am as no one is in the office. That means that I can only call in sick after work has already started. 

Ok, so nobody available out of hours to inform that you won`t attend next day or whatever?

Just to be polite I avoid contacting administrative staff outside of their working hours. They do me the same courtesy and I appreciate it.

I was thinking more a simple text to a line manager or boss if a smaller company, it gives them some warning that they will be short staffed. A nurse or hotel worker for example could contact their place of work 24/7 to say they are unwell, and this might give time to cover the shift. My basic point was that as I`m sure hotel workers and even hospital staff phone in sick at basically the last minute I don`t get the exasperation from sellers when complete strangers with no business connection to them except a passing interest in their house don`t bother turning up, surely they have other viewers or something else to do?

Scotbot

Crashy_Time said:

Hannimal said:

Crashy_Time said:

moneysavinghero said:

Crashy_Time said:

lillypoo said:

same happened here this week. one cancelled at 9 am for a 10.15 viewing. another rang up the night before and asked if it was worth him viewing as he can only afford 20 grand under asking price. 

Many people phone in sick to work with 20 minutes notice, 1.15 hrs notice to a total stranger is pretty good IMO, as is being open about a small price drop needed, much better than the seller getting their hopes up showing somebody round then getting radio silence when asking for "feedback" later.

Most people phone in sick to work with only 20 mins notice (or less) because otherwise there would be no one in the office to take the call.

You have lost me a bit on that one, do you mean something to do with WFH?

If I phone into work that I am sick, I cannot do that until after 9am as no one is in the office. That means that I can only call in sick after work has already started. 

Ok, so nobody available out of hours to inform that you won`t attend next day or whatever?

In 30 years of working I have never called in sick the day before. Firstly you don't know how you will feel the next day and secondly I  think it plain rude to ring your manager at home the night before,  always assuming of course you had their number.
As for no shows that is plain rude as well. Understandable if people call with little notice, work issues, sick child, offer accepted on another property, need to self isolate; life happens but no reason for not calling.

Crashy_Time

Scotbot said:

Crashy_Time said:

Hannimal said:

Crashy_Time said:

moneysavinghero said:

Crashy_Time said:

lillypoo said:

same happened here this week. one cancelled at 9 am for a 10.15 viewing. another rang up the night before and asked if it was worth him viewing as he can only afford 20 grand under asking price. 

Many people phone in sick to work with 20 minutes notice, 1.15 hrs notice to a total stranger is pretty good IMO, as is being open about a small price drop needed, much better than the seller getting their hopes up showing somebody round then getting radio silence when asking for "feedback" later.

Most people phone in sick to work with only 20 mins notice (or less) because otherwise there would be no one in the office to take the call.

You have lost me a bit on that one, do you mean something to do with WFH?

If I phone into work that I am sick, I cannot do that until after 9am as no one is in the office. That means that I can only call in sick after work has already started. 

Ok, so nobody available out of hours to inform that you won`t attend next day or whatever?

In 30 years of working I have never called in sick the day before. Firstly you don't know how you will feel the next day and secondly I  think it plain rude to ring your manager at home the night before,  always assuming of course you had their number.
As for no shows that is plain rude as well. Understandable if people call with little notice, work issues, sick child, offer accepted on another property, need to self isolate; life happens but no reason for not calling.

You are obliged to tell your employer if you won`t be attending work, a prospective buyer is not obliged to do anything, the way to make sure they turn up is make the price look like good value. IMO a lot of the sellers who moan about this are just looking for anything other than the real reason, the price, to blame, and "Rude No Shows" are an easy target.

Caramac

It it is just basic good manners to actually let someone know if you are unable to attend any appointment.

[Deleted User]

Book them in slots closeish together and work on basis that some will cancel.
It's just life.

badger09

dahj said:

Book them in slots closeish together and work on basis that some will cancel.
It's just life.

No matter how much interest there is in your house, this is often not possible. When ours first went on, we had 3 in the same afternoon. Great - only one lot of manic last minute everything needs to be immaculate effort. But, some of our viewers travelled from other parts of the country, some could only view in the evening or at weekends etc etc. As serious vendors, we accommodated them all - even at less than an hours notice. 

It is simply common courtesy - nothing to do with buying/selling, to let someone know if you're not going to attend.

lookstraightahead

Its the same for most businesses where customers don't turn up. Some people are just like that. 

Crashy_Time

Caramac said:

It it is just basic good manners to actually let someone know if you are unable to attend any appointment.

Reading threads though some sellers talk about buyers as if they are just there to facilitate their next move up "the ladder" (whatever that is now) and wail about  "cheeky offers" etc. some potential buyers just do the same in reverse and when they see a cheaper/better house just forget about the other seller, who is only really there to facilitate their move into a good value house after all?

[Deleted User]

Crashy_Time said:

Scotbot said:

Crashy_Time said:

Hannimal said:

Crashy_Time said:

moneysavinghero said:

Crashy_Time said:

lillypoo said:

same happened here this week. one cancelled at 9 am for a 10.15 viewing. another rang up the night before and asked if it was worth him viewing as he can only afford 20 grand under asking price. 

Many people phone in sick to work with 20 minutes notice, 1.15 hrs notice to a total stranger is pretty good IMO, as is being open about a small price drop needed, much better than the seller getting their hopes up showing somebody round then getting radio silence when asking for "feedback" later.

Most people phone in sick to work with only 20 mins notice (or less) because otherwise there would be no one in the office to take the call.

You have lost me a bit on that one, do you mean something to do with WFH?

If I phone into work that I am sick, I cannot do that until after 9am as no one is in the office. That means that I can only call in sick after work has already started. 

Ok, so nobody available out of hours to inform that you won`t attend next day or whatever?

In 30 years of working I have never called in sick the day before. Firstly you don't know how you will feel the next day and secondly I  think it plain rude to ring your manager at home the night before,  always assuming of course you had their number.
As for no shows that is plain rude as well. Understandable if people call with little notice, work issues, sick child, offer accepted on another property, need to self isolate; life happens but no reason for not calling.

You are obliged to tell your employer if you won`t be attending work, a prospective buyer is not obliged to do anything, the way to make sure they turn up is make the price look like good value. IMO a lot of the sellers who moan about this are just looking for anything other than the real reason, the price, to blame, and "Rude No Shows" are an easy target.

Crashy and his one armed band attempt to cause a nationwide UK crash !
”Its the price, its the priiiiiiice!!”