Energy Supplier Switch

macman

I've re-read the thread and I'm sorry but I still can't work out what your issue is or what advice you want on it. 
If you have signed up, are you still within the cooling-off period? If so, just cancel. 
You say on your other thread that you have started an Ombudsman complaint against SP, which implies that this issue is at least 6 weeks old now? In which case, you have already been switched. If you haven't, then what is the issue?

Hasbeen

Pnokio said:

I understand what your saying, but Scottish Power don't make it easy to contact them. Sending an email activates an auto response that can take two days the reply to me if the reply at all, if the do its an email I cant reply to as its not monitored.
They also tell me there is freephone numbers & live chat. They are like politicians IMO liars!

Sorry! If its anything to go by with your posts here? They probably do not understand what you want to discuss / are trying to achieve? ?

And probably all their customer service people. Working from home dealing with more serious customer problems.

Pnokio
"I'm not entirely decided on what I am going to do yet. My SP tariff ends on 30 November."

Given that you can switch away anytime to an other supplier? Why are you trying to contact them?

Are you in debt and they are blocking any switch?

Posted from your other thread. 
"Perhaps OP.  You could just post on one thread and give the complete version of what has occurred? 

You might get some advice that may help you."

Rather than drip dripping information?

You are making it really difficult for people here to understand your posts and for anyone to actually give you any meaningful helpful advice??

Smodlet

I may be wrong but have a feeling the OP's first language is not English so there may be some things lost in translation, such as the use of "m" to mean thousand whereas, in English, it means million.  <Aside:  Why, oh why did MSE remove the numbering of posts?  It made it so much easier when referring to multiple posts>

OP, you mention you are in Scotland and reliant on oil for heating, is that correct?  If this is so, I imagine mains gas is not an option for you and you may be restricted to less competitive electricity tariffs than those available in other locations.

As others have said, the only way to make a meaningful comparison is to enter your actual usage figures (Kwh)  Direct debit amounts are meaningless as tariff rates vary widely:  Just find the cheapest rates and standing charges for your area and circumstances from a supplier you are happy to use and go from there.

Gerry1

Smodlet said:

Just find the cheapest rates and standing charges for your area and circumstances from a supplier you are happy to use and go from there.

Definitely not, I'm afraid.  You might find the cheapest rates and standing charges were 11p/kWh and 11p per day.  But if someone else had 1p/kWh and 15p/day they'd be far better.  (Deliberately exaggerated tariffs to show the flaw in the methodology.)

There's only one way to do it properly.  Forget DD amounts, always compare annual costs (based on kWh rates and daily charges) and derived from actual meter readings.

Pnokio

Robin9 said:

I don't know why you are even considering trying to talk to SP  - if you let your present fix roll over at the end of November you will end up paying about £40 a month, whereas you can pay over £10 less with a different supplier.

Are you in anyway related to the person who tried to predict the next UK Lotto numbers, called 'Mystic Meg'. SP tried to tempt me with a new deal very close to what you said. I'm not taking it.
Have found 2 suppliers, will see if I get a response from the 2nd one tomorrow.

Robin9

@Pnokio Are you going to tell us the full SP story ?

Smodlet

Gerry1 said:

Smodlet said:

Just find the cheapest rates and standing charges for your area and circumstances from a supplier you are happy to use and go from there.

Definitely not, I'm afraid.  You might find the cheapest rates and standing charges were 11p/kWh and 11p per day.  But if someone else had 1p/kWh and 15p/day they'd be far better.  (Deliberately exaggerated tariffs to show the flaw in the methodology.)

There's only one way to do it properly.  Forget DD amounts, always compare annual costs (based on kWh rates and daily charges) and derived from actual meter readings.

Huh?  The need for accurate readings is a given.  I still don't see how going for the cheapest unit and standing charge rates is ever a bad idea.  Whatever.

Talldave

"The cheapest unit and standing charges" isn't really a tangible thing. "Cheapest unit carge" is, and "cheapest standing charge is". But when a bill is based on 365 times one charge plus a variable number times another charge, there's no one "cheapest" that suits all values of variable number.

Talldave

"The cheapest unit and standing charges" isn't really a tangible thing. "Cheapest unit carge" is, and "cheapest standing charge is". But when a bill is based on 365 times one charge plus a variable number times another charge, there's no one "cheapest" that suits all values of variable number.

macman

Robin9 said:

@Pnokio Are you going to tell us the full SP story ?

We're 40 posts in and none the wiser, so don't hold your breath.