Missing locking wheel nut from new car

conorp

Hi,
2 years ago my partner bought a car new from a garage. At a recent service there was an issue with one of the tyres and we realised that the locking wheel nut was not in the car. We searched the car, couldn't find it, and there was a space in the polystyrene in the spare wheel bay where according to the manual it should have been found. So, as this is the first time it had been needed, I can only assume it was not provided when we bought the car. I phoned up the garage where the car was bought today, and they are saying that even though the car is still under warranty, it is too late, and they will not replace it themselves - we must have lost the wheel nut ourselves.
Are they right?
 

Flight3287462

Yes          .

Car_54

Whether they're right or wrong, they're in a much stronger position than you, and it's not worth fighting over. Just buy a new one.

AdrianC

Two years...?!?

Surely this isn't the first time the car's been serviced since it was delivered to you brand new...?

I presume from your wording that the garage who supplied the car are not the one who were servicing it now?

sweetsand

Dear OP
It can easily happen as often one does not check down to the locking wheelnut.
Sadly, the garage has a point as some others may not be as honest as you.
What you could do is buy at cost a locking wheelnut from them or a set of new locking nut
and taking off the existing.
One of our relatives years ago bought a brand new car and only noted the window was not working when they tried to sell the car a year and a half later so it happens as they never had anyone in the back needed to open the rear window


HTH

facade

I've had 2 new cars with fitted locking wheelnuts. Both times I've been given the key adaptor with the spare ignition key and bumpf for the car, then I've put them in the space in the boot kit myself.

sweetsand

facade said:

I've had 2 new cars with fitted locking wheelnuts. Both times I've been given the key adaptor with the spare ignition key and bumpf for the car, then I've put them in the space in the boot kit myself.

From what I can recall, the locking nut keys come in a platic box with a few other odds and ends and usually presented withcar manual etc and my OH leaves next to spare wheel or the inflater

Grumpy_chap

For the cost of a locking wheelnut key, it is not worth spending any more time wondering about it.  Just buy the new key bolt.

neilmcl

AdrianC said:

Two years...?!?

Surely this isn't the first time the car's been serviced since it was delivered to you brand new...?

I presume from your wording that the garage who supplied the car are not the one who were servicing it now?

It isn't that unusual and besides unless it was a brake service there wouldn't be any need to remove the wheels.

born_again

Better still get the locking wheel nuts removed and standard wheel nuts instead. Far more MSE

The days of alloy wheels being stolen is long gone.

neilmcl

sweetsand said:

Grumpy_chap said:

For the cost of a locking wheelnut key, it is not worth spending any more time wondering about it.  Just buy the new key bolt.

Please see my post where I have stated the OP to ask for a cost price locking nut set and don't forget, taking off the locked wheelnuts costs Lock nuts are there to secure wheels so will need someone with the know how how to remove.
Thanks

Replacement locking wheel keys that will work can easily be purchased, absolutely no need to have the existing locking nuts removed.