Energy Price Cap announcement: Watch Martin Lewis explain what it means for your electricity and gas bills this winter
News story: UK banks to shut thousands of British expats' accounts
in Budgeting & bank accounts
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A Transferwise Borderless account might solve your issues, and definitely give you better exchange rates than banks do. Be aware, however, they are not a bank and don't have FSCS protection. You should fully verify the account before you start using it as otherwise your money might get locked.
Having a UK bank account doesn't preclude an account in the country of residence.
- Because some pension providers only pay into UK accounts
- Because you get much more for your money if you transfer it yourself
First double-check that sort code can receive BACS payments
If no (highly unlikely), raise a complaint with HSBC
If yes: Raise a formal complaint with the DWP. Make sure they give you a complaint reference number. Don't let them fob you off. All they need to do is add the HSBC sort code to their tables. BUT: don't expect to get this resolved any time soon.