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FreeHolder not allowing installation of Fiber Optics at the Property

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  • Highland76
    Highland76 Posts: 519 Forumite
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    edited 19 September 2020 at 9:01AM
    JamoLew said:
    what are you actually doing that requires you to need 500 Mbps which makes 120 Mbps unsuitable ?
    The vast majority of the population wouldn't notice the difference
    Indeed. If the OP was stuck on a 2 Mb/s ADSL line then I could perfectly understand their frustration in not getting a faster (FTTP) provider such as Hyperoptic. But being stuck on FTTP 120 Mbps with the option to upgrade to 300+ Mbps on their existing full fat fibre? My heart bleeds...
  • Browntoa
    Browntoa Posts: 49,607 Forumite
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    40mb broadband is ample for 99% of day to day uses including streaming 4k TV 

    Cannot see the issue either 
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    Long term forum member
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP is this your property ? as you say i stay in .
  • He owns the property - last paragraph in his OP. 
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks .
    OP caught me out .
    <he Landlords can be forced to install fibre optics at the property? The property I stay in>


  • iniltous
    iniltous Posts: 3,687 Forumite
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    edited 19 September 2020 at 11:04AM
    The OP may be Scottish, I believe it’s common that Scotsmen and women don’t say they ‘live’ in a particular place , but they ‘stay’ there.
    As far as tampering with OFNL , I suspect that’s just a misunderstanding, HO wouldn’t touch it,  perhaps the OP assumes the OFNL network has to be made available to HO ( it doesn’t ) 
    As far as the comments about the OP already having FTTP/H and being ‘grateful’ , there used to be a national network, where common pricing, and network availability was built in, but we all worship at the alter of ‘competition’ now, and obviously the OP feels the only company that they can use is poor and wishes for something else, nothing wrong with that, but the fact is they are effectively locked into a monopoly supplier , it’s a bit of a mirage the ‘choice’ of several company’s that offer service over OFNL, whilst they remain relatively small no doubt these providers will continue without any Ofcom intervention 
  • prasadk30 said:
    Yes it is a building (or MDU). So I understand that there is nothing much I can do to make them let HO install in the building?? HO did say that they wont touch OFNLs equipments but there was a stern "NO" from the directors. and yes I totally agreed those idiots did receive a nice brown bag for their effort. btw I read the below article last night about initiatives from the government. Does this change anything at all? 
    https://www.ispreview.co.uk/index.php/2019/10/new-uk-rules-to-spread-gigabit-broadband-into-big-buildings.html  

    Its unclear if you existing BB speed negates that but it may help. Until we see the final proposal I can';t be sure.
  • iniltous said:
    obviously the OP feels the only company that they can use is poor and wishes for something else, nothing wrong with that,
    The OP hasn't suggested anywhere that they're unhappy with their FTTP service from SeeTheLight. They just want something faster but at bargain basement prices, eg Hyperoptic. However I don't think the OP is going to get much sympathy considering he already has full fibre to the building which can offer speeds up to 300 Mbps or 1 Gig on a business service. They shouldn't have purchased the property if they didn't want to be tied in to 1 FTTP wholesale provider - plenty of flats out there which have good 'ole Openreach copper and a choice of ~ 700 ISPs. 
  • iniltous
    iniltous Posts: 3,687 Forumite
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    If they weren’t in some way unhappy with what they currently have , then why  would they bother to comment ?, perhaps my chosing the word ‘poor’ isn’t the best way to describe it ,  but they obviously are not satisfied in some way
  • Highland76
    Highland76 Posts: 519 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    edited 19 September 2020 at 4:35PM
    I suspect they it’s purely the price they’re unhappy with rather than the actual service with his current provider. However his current provider haven’t held a gun to his head and forcing him to pay £38/m for 120 Mbps FTTP service. Their FTTP packages start from £14/m and there’s nothing stopping the OP downgrading if money is tight, assuming they’re outside any minimum term. Like I said it’s a bit of a non issue as the OP already has full fibre to the building - at perfectly reasonable prices. 
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