Tesco rounding up bills to whole pounds without asking

JReacher1

I wouldn’t think 75p would justify this many posts!
It was a mistake by the cashier but hardly a massive issue and the OP has some responsibility for not checking what they were paying. 

Personally i would think that if money was so tight that donating 75p to charity caused financial hardship then I would expect you to take greater care to ensure you were being charged the correct value. 

[Deleted User]

potatocake67 said:

Deleted_User said:

Spank said:

I honestly cannot understand why you are perfectly happy for a company to take money from you when you don't owe it to them.

Facts.....

1. The cashier is suppose to ask the customer if they wish to donate to the charities and explain the process.

2. It is not company policy to automatically opt the customer into it.
3. Tesco is made up of people and some will make mistakes.
4. If a customer has been opted in automatically they can either complain to the store manager or if they feel it’s theft they can go to the police if they want. They can also not shop at Tesco anymore. 

It is really not that complicated and on the list of challenges we face in society this is not one of them. 

Absolutely.  Because until we solve world poverty, any and all crime and why the Eurovision song contest exists, anything else should just be ignored.

Let me guess, "First World Problems"?

Apologists like you make me sick.  

Who said it should be ignored. I have given solutions to the “so called problem” in various posts for the people who are upset with what Tesco have done unless you want to magically make the problem go away. 

As it stands Tesco, Police and Government and supporting customers don’t see a problem with this initiative to help charities so your gonna have to make that “apologist label” for a lot of people after you recover from being sick. 

giraffe69

Some of the answers here are truly amazing. Yes. We are talking about a small amount and it seems clear it is not Tesco policy to take the money without seeking permission however on at least some occasions they seem to have done so. Perhaps the training was not very good. Tesco had in store three Perspex boxes and you could put a plastic chip in the one of your choice if you wished them to make a contribution to a local charity. All clear and above board. This has been suspended during the time of Covid-19.
I don't think Tesco (or any other shop) should be doing this because
a. it annoys some and is a bit of an own goal when presumably they want us to feel warmly about them
b. Many people(including me) wish to choose which charity they give money to or indeed whether they wish to contribute at all
c. seeking to guilt trip people into contributing (assuming they do ask) is the wrong thing to do IMO.

[Deleted User]

giraffe69 said:

Some of the answers here are truly amazing. Yes. We are talking about a small amount and it seems clear it is not Tesco policy to take the money without seeking permission however on at least some occasions they seem to have done so. Perhaps the training was not very good. Tesco had in store three Perspex boxes and you could put a plastic chip in the one of your choice if you wished them to make a contribution to a local charity. All clear and above board. This has been suspended during the time of Covid-19.
I don't think Tesco (or any other shop) should be doing this because
a. it annoys some and is a bit of an own goal when presumably they want us to feel warmly about them
b. Many people(including me) wish to choose which charity they give money to or indeed whether they wish to contribute at all
c. seeking to guilt trip people into contributing (assuming they do ask) is the wrong thing to do IMO.

Tesco have done this charity thing at least one other time in 2017. They will be in the best position to know if it’s a good thing or bad thing and when to introduce it. 

No supermarket is going to have 100% of the market therefore they will expect some members of the public to get upset about it and they will have factored that into the overall risk to the business and concluded overall it’s a good thing. 

Spank

Even if they were the only shop in the uk some people will not be happy that they are taking money without asking.