Tesco rounding up bills to whole pounds without asking

elsien

Deleted_User said:

upsidedownpancake said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Tesco make enough money to donate, without the thought of asking me. If they did, they can put the job lot back on the shelf.

i decide which charity I give to.

You do know that when Tesco ask you and you say no that’s you deciding what you do. 

Your problem is you don’t want Tesco to engage with you on this matter so really your best option is not to shop there anymore for the month of September. 

Also you could DECIDE never to shop there again because they did such a shocking thing. 

Who I give my money to charity is my business and my business only. I do not like pedlars and beggars forcing their wish onto me. End of.

I do not have a problem. 

Oh well hope you don’t shop at Tesco over the coming 13 days or so as those pedlars and beggars could well be asking you if you wish to donate 

Why does this organisation that makes profits of £1,850,000,000 force its staff, some of whom may not want to, to express on their customers to pay a charity, when they could donate from their profits.

My financial and charity decisions are my concern and my concern only. I do not need a corporate body to enforce their token charity onto me.

It's part of the role to engage with customers. Just like when they have to ask people to remove their masks when applying think 25 or telling a customer that the voucher they just got is for 10p off a litre of fuel etc etc.

No one is enforcing anything on you and if you feel so strongly about it then do not shop at Tesco. This is no different than years gone past when you would get people at the end of the checkout asking if they can pack your bags for you and you can throw money in a bucket for the charity or not. 

So guilting you into donating to a charity then?  Because you don't want to be the "a******e" who just packs their own shopping and doesn't pay someone to perform a service they're perfectly happy to do themselves?

Unsure what your point is? 

I have no problem saying no to charities in supermarkets and have no problem what Tesco are currently doing with charity donations. Society currently has not deemed this illegal. So people who feels guilty or an a**e for making their own decisions in life needs to go away and try and come to terms with who they are as a person and figure out why they feel like that. 

It is unlawful for charity can shakers on the street to approach people and ask directly for money. I can't see why this is really any different to that.  If people want to donate that's up to them, but if asking the question isn't ok for legitimate street collectors,  I'm unclear why it's considered acceptable in store. 

JJ_Egan

Barny1979 said:

JJ_Egan said:

Pay at pump this morning Tesco and no rounding up charge is 47.27  not 48.00 .

What type of maniac doesn't fill their tank upto a round figure anyway?!

Fill  squeeze trigger  again repeat 3 times . fuel at lip of filler . Where should i put the odd bit to round up ??.

He

I hardly ever go in Tesco but did yesterday for a newspaper and used the self service till, and it did at least ask me whether or not I wanted to round up. 

Takmon

Barny1979 said:

JJ_Egan said:

Pay at pump this morning Tesco and no rounding up charge is 47.27  not 48.00 .

What type of maniac doesn't fill their tank upto a round figure anyway?!

I would have thought that most people would fill their tank up until it clicks off, if you continue to fill past that then you are overfilling the tank just to get to a round number which would be silly. 

Takmon

Fred6789 said:

Takmon said:

Fred6789 said:

Tesco garage just rounded up my £4.25 bill by 75p (for a charity) without asking. I don't know what charity. But am too embarrassed to ask for a refund - nobody want's to be seen as being mean. I don't believe Tesco should presume an opt in approach.

I don't understand how this happened? Was this a pay at pump transaction where you put your card in first then filled up with £4.25 of fuel but were then charged £5 automatically? 

I wasn't clear, it was pay at the till (milk & bread), in the shop associated with the garage. The lady presented the bill & I paid contactless, my bad for not checking detail before paying. Once I found out, it was too late - who wants to make a fuss about a charity payment ? - I except earlier comments, when it comes to Tesco a little extra diligence is required ref there 'money practices'. I suppose had I walked out with a 75p snack it would have been considered theft with the potential of police involvement. 

Obviously they shouldn't be adding it on without asking but you really should check the total is correct before paying as it's easier to correct any errors.
Personally i would have asked for the charge to be refunded because it's your money to spend on what you wish and you shouldn't be guilt tripped into donating to a charity. 

[Deleted User]

elsien said:

Deleted_User said:

upsidedownpancake said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Deleted_User said:

Blackbeard_of_Perranporth said:

Tesco make enough money to donate, without the thought of asking me. If they did, they can put the job lot back on the shelf.

i decide which charity I give to.

You do know that when Tesco ask you and you say no that’s you deciding what you do. 

Your problem is you don’t want Tesco to engage with you on this matter so really your best option is not to shop there anymore for the month of September. 

Also you could DECIDE never to shop there again because they did such a shocking thing. 

Who I give my money to charity is my business and my business only. I do not like pedlars and beggars forcing their wish onto me. End of.

I do not have a problem. 

Oh well hope you don’t shop at Tesco over the coming 13 days or so as those pedlars and beggars could well be asking you if you wish to donate 

Why does this organisation that makes profits of £1,850,000,000 force its staff, some of whom may not want to, to express on their customers to pay a charity, when they could donate from their profits.

My financial and charity decisions are my concern and my concern only. I do not need a corporate body to enforce their token charity onto me.

It's part of the role to engage with customers. Just like when they have to ask people to remove their masks when applying think 25 or telling a customer that the voucher they just got is for 10p off a litre of fuel etc etc.

No one is enforcing anything on you and if you feel so strongly about it then do not shop at Tesco. This is no different than years gone past when you would get people at the end of the checkout asking if they can pack your bags for you and you can throw money in a bucket for the charity or not. 

So guilting you into donating to a charity then?  Because you don't want to be the "a******e" who just packs their own shopping and doesn't pay someone to perform a service they're perfectly happy to do themselves?

Unsure what your point is? 

I have no problem saying no to charities in supermarkets and have no problem what Tesco are currently doing with charity donations. Society currently has not deemed this illegal. So people who feels guilty or an a**e for making their own decisions in life needs to go away and try and come to terms with who they are as a person and figure out why they feel like that. 

It is unlawful for charity can shakers on the street to approach people and ask directly for money. I can't see why this is really any different to that.  If people want to donate that's up to them, but if asking the question isn't ok for legitimate street collectors,  I'm unclear why it's considered acceptable in store. 

Simple way to find out is for anyone who feels it may be an offence is to simply contact the police and see if the police will charge the store manager with an offence. I’m gonna hedge my bets and say it’s not an offence and the people who get their knickers in a twist about this need to either chill out or contact their local MP and campaign for a law change 

JJ_Egan

No need for that sort of abuse at all .

molerat

noitsnotme said:

https://www.thesun.co.uk/money/12572841/tesco-angers-shoppers-by-automatically-rounding-up-bills-to-nearest-pound/

Tesco angers shoppers by ‘automatically’ rounding up bills to nearest pound

"The response to the campaign so far has been overwhelmingly positive with very few customers feeding back that they were not aware that they had made a donation.”

Most likely because a very high percentage of the population don't actually check their receipts.

Spank

I honestly cannot understand why you are perfectly happy for a company to take money from you when you don't owe it to them.

[Deleted User]

Spank said:

I honestly cannot understand why you are perfectly happy for a company to take money from you when you don't owe it to them.

Facts.....

1. The cashier is suppose to ask the customer if they wish to donate to the charities and explain the process.

2. It is not company policy to automatically opt the customer into it.
3. Tesco is made up of people and some will make mistakes.
4. If a customer has been opted in automatically they can either complain to the store manager or if they feel it’s theft they can go to the police if they want. They can also not shop at Tesco anymore. 

It is really not that complicated and on the list of challenges we face in society this is not one of them.