Unreasonable changes to check in/out times

ToxicWomble

So let’s say she booked 7 nights from 8th Sep she is still getting 7 nights from 8 Sep = no breach

As no mention was made to time then nights is the measurable quantity and is unchanged

most hotel/holiday bookings are based on the number of nights NOT the number of hours, so it is reasonable to assume this is the case

Thrugelmir

Upsidedownandaround said:

I'd be interested to know how you think it is not a breach of contract? 

What does the actual contract say?  The law isn't based on opinion. 

Upsidedownandaround

That's a terrible argument. Anybody could define night by whatever they want. That is why contracts (including ones for hotels) specify the time. 5 hours could be defined as night.

Upsidedownandaround

Thrugelmir said:

Upsidedownandaround said:

I'd be interested to know how you think it is not a breach of contract? 

What does the actual contract say?  The law isn't based on opinion. 

Actually it is. What do you think judges do other than give their opinion on the law.

Thrugelmir

Upsidedownandaround said:

Thrugelmir said:

Upsidedownandaround said:

I'd be interested to know how you think it is not a breach of contract? 

What does the actual contract say?  The law isn't based on opinion. 

Actually it is. What do you think judges do other than give their opinion on the law.

UK contract law is well established. Doesn't get changed because you don't agree with it. 

Upsidedownandaround

Thrugelmir said:

Upsidedownandaround said:

Thrugelmir said:

Upsidedownandaround said:

I'd be interested to know how you think it is not a breach of contract? 

What does the actual contract say?  The law isn't based on opinion. 

Actually it is. What do you think judges do other than give their opinion on the law.

Oh dear. 

I strongly suggest you take some time to read about what the Judiciary does.

Upsidedownandaround

Thrugelmir said:

Upsidedownandaround said:

Thrugelmir said:

Upsidedownandaround said:

I'd be interested to know how you think it is not a breach of contract? 

What does the actual contract say?  The law isn't based on opinion. 

Actually it is. What do you think judges do other than give their opinion on the law.

UK contract law is well established. Doesn't get changed because you don't agree with it. 

I see you have changed your post from "oh dear". I'm grateful you have now managed to post something more meaningful.

Yes contract law is very well established. However the Judiciary will have to give their opinion on things such as what is a 'material breach' of contract. That is an opinion by someone very more experienced and more qualified than you and me. It is never the less an opinion which you seem to not understand.  You will note that I never stated it was a breach of contract. I simply suggested I thought it was unreasonable and suggested recourse that the OP could follow which I didn't have much confidence in being successful. It was someone else along with you who with is attempting to state definitevily that it is not a breach. Which neither of you chose to elaborate on.

JamoLew

Upsidedownandaround said:

That's a terrible argument. Anybody could define night by whatever they want. That is why contracts (including ones for hotels) specify the time. 5 hours could be defined as night. 

Only if it was between sunset and sunrise

I dont know why you are insisting that accommodation is booked based on number of hours occupied - it isn't (not the type I use anyway) -- It's booked on a "per night" basis which is this case is UNCHANGED
OP stated that there is no mention of check in and check out time sin the T&Cs -- so which part of the contract do you think has been broken ?
IF they had booked for 20 hours and were losing 5.5 - then yes, that might be classed as a breach/broken contract - but there is no evidence of this at all -- in fact a loss of 5.5 hours over a 7 night stay would be a ~3% loss which would not be classed as unreasonable.
Take airlines as an example - if your check in time changed by 4 hours, this is NOT classed as unreasonable and that's for a single time booked journey
You make some very valid points/arguments - but sadly imo, you are picking on the certain aspects to create/start an "argument"

QuackQuackOops

Kirsty389 said:

We’ve booked a ‘staycation’ and are due to travel to a holiday cottage in Wales a week today. This morning we have received an email to say our check in time has been changed from 3pm to 7pm and we will need to have vacated by 9am instead of 10.30am on the day of departure. We’re being told this is to accommodate additional cleaning - the cleaners apparently can’t go in until the proper has been empty for 3 hours and then we can’t go in for 3 hours after they have left. I have a 6 month old baby, which makes travel much harder at the best of times, and my parents, who we are holidaying with us, are in the higher risk category due to age and ailments so we don’t want to eat out and we’re not ready to eat inside a pub. This is going to be a real challenge for us.  The company haven’t been at all helpful, we have not received any offer of recompense for the inconvenience and the fact we’re losing, in effect, half a day and with such short notice. To be honest we’d just like to cancel but they won’t refund us. Where do we stand? Surely this is a breach of the contract we agreed to? 

It's extreme and out of order changing details at the last minute.
If your contract says otherwise and you want to cancel...demand a refund.

This cleaning lark is is getting silly.

bradders1983

If is getting silly but these are the conditions these companies are being forced to operate under at the moment.