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How do you get money out if you can't leave the house.

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  • p00hsticks
    p00hsticks Posts: 14,546 Forumite
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    edited 26 August 2020 at 3:53PM
    My mother's severely disabled and can't leave the house.  Someone has been getting money for her using her bank card and pin, but the bank tells me that isn't allowed.  How do you get money out if you can't go to the bank and don't use the internet?
    Just carry on as you are, how are the bank going to know?
    It's leaving the person on very dodgy ground if they are a victim of fraud, especially if it's fraud at an ATM. 
    A better solution would be to get someone set up with Power of attorney for the housebound person - they can then request a debit card of their own for the persons account ( from my recollection the card shows the holders name with 'POA other person' underneath) and then legitimately use it to withdraw money from an ATM or purchase items.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
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    Why can't she go out of the house?
    Shielding has ended.
    Shielding hasn't ended. Lockdown has ended. My family and I are still shielding simply because a high number of people are still dying from Covid where I live. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
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    My mother's severely disabled and can't leave the house.  Someone has been getting money for her using her bank card and pin, but the bank tells me that isn't allowed.  How do you get money out if you can't go to the bank and don't use the internet?
    Just carry on as you are, how are the bank going to know?
    It's leaving the person on very dodgy ground if they are a victim of fraud, especially if it's fraud at an ATM. 
    A better solution would be to get someone set up with Power of attorney for the housebound person - they can then request a debit card of their own for the persons account ( from my recollection the card shows the holders name with 'POA other person' underneath) and then legitimately use it to withdraw money from an ATM or purchase items.
    Don't you have to pay for POA? And it isn't cheap. And doesn't it take a while to process, too? This seems to me to be a problem that can't wait.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • millie
    millie Posts: 1,541 Forumite
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    Your mother could give you a cheque to pay into your account and you could get the money out of your bank for her when she needs it.
  • A_Lert
    A_Lert Posts: 609 Forumite
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    The old fashioned way is write out a cheque, instruct the helper to deposit the cheque and draw the cash from their own account. Or the money could be bank transferred over.
    The modern way. Some banks let you generate a one-time cash withdrawal code, using their mobile banking app or possibly via telephone banking, that can then be put into that bank's cash machines. That code can safely be given to a helper since it's only good once for that particular amount.
    But if your mother can't leave the house, why does she even need significant amounts of cash?
  • gary83
    gary83 Posts: 906 Forumite
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    A_Lert said:
    But if your mother can't leave the house, why does she even need significant amounts of cash?
     Similar position here, even though the person might not have left the house since March they’ll still have been eating during that time, food & other household requirements need to be paid for. In addition anything that used to go wrong around the house I.e. leaky radiator etc. Is still going wrong, still needing repair & still needing paying for.

    It’s not free to live, even in your own house
  • Dr_Crypto
    Dr_Crypto Posts: 1,211 Forumite
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    Yes but why do these transactions have to be in cash? 
    However assuming the mother wants to continue using cash then the simplest way is to continue the current arrangement. 
  • Jeremy535897
    Jeremy535897 Posts: 10,745 Forumite
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    When my mother was alive, she made her account a joint account in both our names, with the full approval of the bank. That meant I could pay all her bills and manage her money. Obviously there has to be a strong degree of trust, but that also applies with a power of attorney, and has been said before, LPAs are rather more complicated and expensive.
  • Grumpy_chap
    Grumpy_chap Posts: 18,588 Forumite
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    RobM99 said:
    Why can't she go out of the house?
    Shielding has ended.
    First four words of the OP offer a clue.
    I apologise, I had jumped straight into coronavirus mode and not read 'outside the box'
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
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    RobM99 said:
    Why can't she go out of the house?
    Shielding has ended.
    First four words of the OP offer a clue.
    I apologise, I had jumped straight into coronavirus mode and not read 'outside the box'
    To be fair the OP did put it into Coronavirus help.
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