How do you get money out if you can't leave the house.

candicemarie

My mother's severely disabled and can't leave the house.  Someone has been getting money for her using her bank card and pin, but the bank tells me that isn't allowed.  How do you get money out if you can't go to the bank and don't use the internet?

[Deleted User]

You can't, so she'll need to continue with her current arrangement, unless she wants to give someone a cheque to pay into their account, and they hand over the money.

haras_n0sirrah

If she cant go out and cant use the internet then can she make you her appointee officially so you can get money out for her. I assume this is to pay carers or similar? Can a standing order be set up for payments?

epm-84

She could also use telephone banking to transfer money to another account if she can't use Internet or mobile banking.

Grumpy_chap

Why can't she go out of the house?
Shielding has ended.

RobM99

Grumpy_chap said:

Why can't she go out of the house?
Shielding has ended.

First four words of the OP offer a clue.

Robin9

@Candice-Marie  Have you got POA for her ? If so you can get the money .

Dr_Crypto

She can’t. Either she has to move to telephone or online banking or continue the current arrangement. Or I suppose she writes a cheque to a third party (eg the OP) who then makes payments on the mother’s behalf. 

bradders1983

candicemarie said:

My mother's severely disabled and can't leave the house.  Someone has been getting money for her using her bank card and pin, but the bank tells me that isn't allowed.  How do you get money out if you can't go to the bank and don't use the internet?

Just carry on as you are, how are the bank going to know?

[Deleted User]

bradders1983 said:

candicemarie said:

My mother's severely disabled and can't leave the house.  Someone has been getting money for her using her bank card and pin, but the bank tells me that isn't allowed.  How do you get money out if you can't go to the bank and don't use the internet?

Just carry on as you are, how are the bank going to know?

Exactly my thoughts. 

p00hsticks

Deleted_User said:

You can't, so she'll need to continue with her current arrangement, unless she wants to give someone a cheque to pay into their account, and they hand over the money.

Or more simply, avoid the need for cash by just giving cheques to whoever it is she's currently giving the cash to ?