IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

DCB legal letter of claim

Options
Good morning all,
I received a PCN July 2019 at Chichester College where I work, I initially went about the whole thing the wrong way on the advice and experience of others in the College who had also received PCN`s from the parking company and never received any correspondence after the first couple of letters.
I had changed my car over the summer holidays but I had informed Estates and Facilities of this 11 days prior to going to work, they did not inform me that I had to do anything other than submit my new car details.I sent in my car park permit application and also emailed saying that as I had chaned my car I also required a new permit holder.
The first day back at work I returned to find a yellow parking ticket on my car, I spoke to Estates and Facilities the following day and explained the issue and asked them to help but they told me to appeal to the parking company as there was nothing that they could do and offered me some scratch off parking tickets which they should have given me before.
I appealed to One Parking Solutions sending proof of emails and parking permit application, they replied that my appeal wasnt upheld as I hadnt supplied sufficient information and that I had broken the contract due to not displaying a valid Pay and Display ticket.
The College claims in their car parking questions and answers that they do not pay for the car park management service and also that the car parking is managed by Ethical Parking.
I have had letters from QDR and ZZPS and I ignored them all, I then received the DCBL letters with the Baliff headings and Channel 5 logo on the bottom and also ignored those too.
I have tried complaining to the College about the way that the One Parking Solutions are operating but the Estates and Facilities manager has been ignoring me for 4 months despite me chasing so I have now had to escalate this higher.
I have now received the Letter of Claim from DCB legal to which I have replied asking for a SAR and some other information.
Whilst looking at other reviews and complaints I have found out that One Parking Solution have had a data breach and that anybody that has had contact with them before May 2020 has had their data compromised, I have messaged their Data department as advised by the ICO and I am awaiting a reply from them.
Is it worth trying to add this information into a defence when required?
Any further advice on what I should be doing next would be gratefully received.
Thanks

«13

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 23 August 2020 at 11:14AM
    A defence should be about legal arguments , see the template by coupon mad where only 2 paragraphs need altering

    I would suggest that what you are talking about comes into the witness statement plus exhibits plus summary costs assessment stage , much later in the process , so not the defence , where you put legal arguments about your case , but in your evidence and mention it in your WS

    Your SAR should be emailed to the DPO at OPS with proof of I D under the GDPR law so attach a copy of your V5C or 2 recent redacted utility bills, so not to dcbl but direct to OPS

    The college is jointly and severally liable along with the parking company if they have a contract , so that estates manager is too , perhaps send them an LBC and ask them what dates they are unavailable for court because you intend to call them to court , naming them and the college as co defendants to your counter claim

    A quick Google search shows that Ethical parking is now a part of OPS
  • Thank you, I did search companies house and found that Ethical parking had changed its name in 2015 but assumed that the College should have changed its paperwork accordingly.
    I have sent OPS the SAR directly.
    I know that a previous employee had several parking tickets cancelled due to a land issue that he found but I am not sure what it was.
    Thanks
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 23 August 2020 at 12:03PM
    Maybe so , maybe they should have updated the contract , so proof of contract is one aspect , landowner authority is another , the signage should probably be in the name of OPS and not Ethical , so wording and words and contracts are key to this , on paper and on signage etc

    Never assume , red tape tends to be the undoing of these sc@mmers
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 August 2020 at 12:18PM
    Redx is 100% correct, OPS operate in a minefield of deception

    Then there is the infamous DCBL trying to scare people with that stupid TV programme, "Can't pay we'll take it away" ??
    No doubt DCBL has yet again fallen into the trap by adding a fake £60/£70 to their claim
    This makes their claim unreliable as they then practice ABUSE OF PROCESS and you can see what the courts do about that

    https://forums.moneysavingexpert.com/discussion/6103933/abuse-of-process-thread-part-2/p1?new=1
  • Yes they have sent these letters and adding another £60
  • I have sent the Council an email asking this as I cannot find anything in the planning applications for Chichester College regarding the signs.
    The signs say OPS but the college paperwork all states Ethical Parking management however I do not know what the contract states.
    Do the parking meters also require planning?
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 August 2020 at 12:55PM
    Yes they have sent these letters and adding another £60
    and you said ..... I have now received the Letter of Claim from DCB legal to which I have replied asking for a SAR and some other information.

    You must also ask ... what is their legal authority to add £60.   THERE IS NONE as they are scamming you

    And read what Fruitcake says above, there are two different entities here  so will the REAL entity stand up ?

    PS: Ignore the "BAILIFF" RUBBISH in their letter, it means nothing to you. AND DO NOT PAY DCBL OR OPS ANY MONEY


  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 August 2020 at 12:52PM
    In the Abuse of Process thread as shown above ...... read this

    One Parking Solution warned by a Judge that they may face an application for a civil restraint order

    If it goes to court, you select Brighton, just up the road from Chichester
  • Thank you,
    Do I just need to wait for the SAR now and see if OPS take court action?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.