📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bought a used car and want a refund..?

124»

Comments

  • fylde2022
    fylde2022 Posts: 13 Forumite
    First Anniversary First Post
    edited 25 August 2020 at 9:28AM
    waamo said:
    fylde2022 said:

    The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.



    Breakdown Recovery refuses to cover a faulty vehicle.

    Eh? Your breakdown cover doesn't cover a faulty car? I've never seen a fully functioning car, with no faults breakdown.

    If it doesn't cover faults ten what on Earth is it useful for?
    There was no breakdown cover, on the sale of purchase, as I had to phone and register for the breakdown cover, once I got home.
    There was a series of questions that i needed to answer, before registering, of which one of them was "does the car have any current faults?" 
    As an honest guy, the answer was "yes." 
    The response was "sorry, we can't continue with your registration." 

    We are way off topic, to the original question! 😂

  • Grumpy_chap
    Grumpy_chap Posts: 18,547 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    By the sounds of it, the garage is 'doing the right thing' so hopefully they will fix everything and the OP will be able to confirm all hunky-dory with smiles.
  • AdrianC said:
    That is all true, but for a dealer selling a used car, the consumer rules allow the car to be rejected under certain circumstances where the fault was present or developing at the time of sale.
    Indeed they do - and, for the first six months post-sale, the presumption is that the fault was present at the time of sale unless the vendor can demonstrate otherwise.
    The presumption that is referred to above doesn't apply when rejecting goods for a refund within the first 30 days from purchase (which is what the OP initially stated they wished to do).
    In instances such as this, the onus for proving that the fault (or the cause of it) existed at the time the goods were sold reverts back to the consumer.
    This doesn't apply when you request a repair or replacement, only when a refund is sought.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.6K Work, Benefits & Business
  • 600K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.