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Bought a used car and want a refund..?
Comments
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There was no breakdown cover, on the sale of purchase, as I had to phone and register for the breakdown cover, once I got home.waamo said:
Eh? Your breakdown cover doesn't cover a faulty car? I've never seen a fully functioning car, with no faults breakdown.fylde2022 said:The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.
Breakdown Recovery refuses to cover a faulty vehicle.
If it doesn't cover faults ten what on Earth is it useful for?
There was a series of questions that i needed to answer, before registering, of which one of them was "does the car have any current faults?"
As an honest guy, the answer was "yes."
The response was "sorry, we can't continue with your registration."
We are way off topic, to the original question! 😂
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By the sounds of it, the garage is 'doing the right thing' so hopefully they will fix everything and the OP will be able to confirm all hunky-dory with smiles.0
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The presumption that is referred to above doesn't apply when rejecting goods for a refund within the first 30 days from purchase (which is what the OP initially stated they wished to do).AdrianC said:
Indeed they do - and, for the first six months post-sale, the presumption is that the fault was present at the time of sale unless the vendor can demonstrate otherwise.Grumpy_chap said:That is all true, but for a dealer selling a used car, the consumer rules allow the car to be rejected under certain circumstances where the fault was present or developing at the time of sale.
In instances such as this, the onus for proving that the fault (or the cause of it) existed at the time the goods were sold reverts back to the consumer.
This doesn't apply when you request a repair or replacement, only when a refund is sought.0
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