Bought a used car and want a refund..?

macman

fylde2022 said:

burlingtonfl6 said:

fylde2022 said:

mattyprice4004 said:

A little knowledge can be dangerous - that timing fault could well be causing the emissions issue as explained above. 
Just FYI, trains are running between Preston and Manchester. I got one last week. 

Would you risk driving a car down the M55, M6, M60 motorways, that has a Timing Belt issue, that road recovery refused to cover, due to the mechanical fault?
Even their "free AA Road Recovery" said "no."

Why would you drive it down the M55 if you bought it in Preston?

I live on the Fylde Coast. Newton-with-Scales is, still Preston, despite being the Fylde and the outskirt.
The M55 isn't a link to, just, Blackpool.
Kirkham & Wesham is, still, regarded as outskirt Preston, too.

I bought it from Manchester, but travelled from my Fylde district of Preston.

I don't understand your snarky attitude. I'm not in the wrong, here..?
I'm covered by the Consumer Rights Act 2015.

Anyway, they are coming to collect it and I'm giving them a chance to put things right.

Which, on a 3K car, doesn't mean it will be in perfect order. Age and mileage are taken into account. The dealer would be perfectly entitled to charge you for the pick up and return and has been remarkably generous to you so far.

Grumpy_chap

macman said:

Which, on a 3K car, doesn't mean it will be in perfect order. Age and mileage are taken into account. The dealer would be perfectly entitled to charge you for the pick up and return and has been remarkably generous to you so far.

You would expect a used car at £3k to be at least sufficient mechanical reliable to make the journey from collection at the garage to the purchaser's home without the car going into "limp mode".  

Odd that this was not apparent at the test drive.  Maybe this is another example of a car being purchased without test drive, which I never understand.

Shambolic2020

I could sell a car as being excellent. Once it sold and driven away the buyer could do anything to it to get a refund. They could remove parts or even damage something under the bonnet. It's was excellent but the buyer most time in these cases ruins the car themself. 

Grumpy_chap

That is all true, but for a dealer selling a used car, the consumer rules allow the car to be rejected under certain circumstances where the fault was present or developing at the time of sale.

fred246

Shambolic2020 said:

I could sell a car as being excellent. Once it sold and driven away the buyer could do anything to it to get a refund. They could remove parts or even damage something under the bonnet. It's was excellent but the buyer most time in these cases ruins the car themself. 

Yes true. People buy new car and then like to smash up to get refund. Just for pleasure and enjoyment.

AdrianC

Grumpy_chap said:

That is all true, but for a dealer selling a used car, the consumer rules allow the car to be rejected under certain circumstances where the fault was present or developing at the time of sale.

Indeed they do - and, for the first six months post-sale, the presumption is that the fault was present at the time of sale unless the vendor can demonstrate otherwise.

Grumpy_chap said:
You would expect a used car at £3k to be at least sufficient mechanical reliable to make the journey from collection at the garage to the purchaser's home without the car going into "limp mode".  

The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.

Sometimes, a fault is undetectable prior to actually occurring - the other day, one of mine went into limp and pinged the light up, after about 12-15 miles from cold. When cooled down, the code could be cleared and it ran fine... but the fault popped up when it warmed up. No forewarning - it just pinged up, and the car was down to two cylinders. It was a coil pack - a £15 part and five minute job.

The other question, of course, is whether the fault is to be reasonably expected for a car of that age/mileage/apparent condition. Is a coil pack dying a reasonable expectation after, in my case, 15yrs and 87k? Yes, absolutely. All we know of the OP's actual situation is that it's a £3k car with an emission-related fault code and an apparently failing timing belt pulley. I'm not seeing anything screaming unreasonable expectations yet...

fylde2022

The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.

Breakdown recovery is not activated at the sale of purchase.
It is activated, by phone call and it's conditional.
Breakdown Recovery refuses to cover a faulty vehicle.
The warning light came on, 40 mins into the journey. I was 10-15 mins from my home.

As for reporting the fault,the next morning, how dreadful of me, for finishing my shift, to travelling to pick up the car, to returning home, after closing time, having travelled on the M62 through tea time traffic.

Anyway, update....
They've collected the car, tonight, and will be sorted in the morning.
Did I mention it had a 15 month warranty?

waamo

fylde2022 said:

The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.

Breakdown Recovery refuses to cover a faulty vehicle.

Eh? Your breakdown cover doesn't cover a faulty car? I've never seen a fully functioning car, with no faults breakdown.

If it doesn't cover faults ten what on Earth is it useful for?

Grumpy_chap

waamo said:

fylde2022 said:

The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.

Breakdown Recovery refuses to cover a faulty vehicle.

Eh? Your breakdown cover doesn't cover a faulty car? I've never seen a fully functioning car, with no faults breakdown.

If it doesn't cover faults ten what on Earth is it useful for?

I think the OP means that the breakdown won't cover a car that is broken down before the breakdown cover starts.

AdrianC

fylde2022 said:

The car pinged up the EML on the way home from the dealer. If the OP had called their breakdown recovery service, they would have returned the car to the supplier. But the OP limped it home, and called the dealer the next day.

Breakdown recovery is not activated at the sale of purchase.
It is activated, by phone call and it's conditional.
Breakdown Recovery refuses to cover a faulty vehicle.
The warning light came on, 40 mins into the journey. I was 10-15 mins from my home.

As for reporting the fault,the next morning, how dreadful of me, for finishing my shift, to travelling to pick up the car, to returning home, after closing time, having travelled on the M62 through tea time traffic.

Anyway, update....
They've collected the car, tonight, and will be sorted in the morning.
Did I mention it had a 15 month warranty?

My breakdown recovery covers any car I'm in, at any time. No matter who owns it or is driving it. And if you do mean "pre-existing fault", then you just drove 40min without an issue before it failed...