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Windscreen replacement. New covid policy?

24

Comments

  • Scrapit
    Scrapit Posts: 2,304 Forumite
    1,000 Posts Second Anniversary Name Dropper Combo Breaker
    edited 18 August 2020 at 6:14PM
    It's in the middle of an industrial estate!

    And?  That's where I would expect them to be based.  Why have you not asked them why there is an exception to the norm rather than simply complaining here where we are unlikely to know?
    Well, first of all what is she suppised to do? Wander about an industrial estate for an hour or two while they replace it? And I only asked if anybody else had a similar experience.
    I would presume so, or she could stand just over 2metres away and watch. Which ever she prefers.
  • photome
    photome Posts: 16,679 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    photome said:
    is it anything to do with having to recalibrate any cameras or sensors.

    I have had dozens of new windscreens over the past 18 years and never had to go to a depot though.

    How are you destroying so many windscreens?!
     I havent destroyed any it’s always a flying stone. Unlucky I guess, coupled with up to 35000 miles a year.. i have had stones hit my windscreen from vehicles going the other direction.  
  • photome
    photome Posts: 16,679 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Scrapit said:
    Go elsewhere. Auto glass vans are still driving around, most have their own canopies built in. Its extremely easy to social distance and get a screen fitted. Just leave the geezer to it.
    Insurance company's choice I'm afraid.
    What is the car, I did ask if it’s because something needs calibrating after the fitting, as did a couple of other posters
  • sheramber
    sheramber Posts: 22,967 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    if they are used to people waiting they may have a waiting area
  • It's in the middle of an industrial estate!

    And?  That's where I would expect them to be based.  Why have you not asked them why there is an exception to the norm rather than simply complaining here where we are unlikely to know?
    Well, first of all what is she suppised to do? Wander about an industrial estate for an hour or two while they replace it? And I only asked if anybody else had a similar experience.
    Take a camping chair in the boot - if it's a nice day, find a quiet spot and have a chill with a few snacks and some music via headphones. It is August, after all!
    Failing that, walk to the nearest pub / McDonald's / get a taxi into the nearest town. 
  • molerat
    molerat Posts: 34,816 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    sheramber said:
    if they are used to people waiting they may have a waiting area

    Important notice:

    Most of our waiting rooms and toilet facilities are closed to ensure we can observe social distancing requirements. Unfortunately, you will not be able to wait while your appointment is being completed.

    Unless told otherwise, please plan to drop off and pick up your vehicle, and do not attempt to enter the Centre.


  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    It's in the middle of an industrial estate!

    And?  That's where I would expect them to be based.  Why have you not asked them why there is an exception to the norm rather than simply complaining here where we are unlikely to know?
    Well, first of all what is she suppised to do? Wander about an industrial estate for an hour or two while they replace it? And I only asked if anybody else had a similar experience.
    Still begs the question why she has not called them to ask why rather than ask random people on the net.  There might be a simple reason for it.
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    It's in the middle of an industrial estate!

    And?  That's where I would expect them to be based.  Why have you not asked them why there is an exception to the norm rather than simply complaining here where we are unlikely to know?
    Well, first of all what is she suppised to do? Wander about an industrial estate for an hour or two while they replace it? And I only asked if anybody else had a similar experience.
    I don't understand why that is a problem for a grown adult? I've never had a problem with going for a walk for a few hours while waiting for things in the past. Yes it may be a bit annoying if it's raining but she can wear waterproofs, no matter where the industrial estate is there will be somewhere she can walk around or do something to take up a few hours.
  • treeroy
    treeroy Posts: 160 Forumite
    100 Posts Second Anniversary Name Dropper
    I booked my car into kwik fit last week to fit some new tyres. Couldn't book a mobile one because my driveway is steep gravel. I had to walk around my town's country park for almost FIFTY FIVE MINUTES!

    I will be taking them to court over this outrageous behaviour. 
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    Hi

    it could depend on the car you have as some need extra time to settle and two people to change.

    It allowed use another co.
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