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First Direct to switch to MasterCard Debit Cards

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  • adamp87
    adamp87 Posts: 900 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Zellah said:
    They told me last week that they're planning to start issuing debit Mastercards in April 2021.
    Hopefully they won’t drag it out as long as Santander have 😂
    Don't bank on it. Remote working is making life hell with major changes like this.
    Banks need to ensure that the new systems are working as they should before any general public release after the issues of 2020.
    You would expect the PM in charge has declared whether they have to be on site or not to get these sorted. So most likely for a change this size they’ll be on site
  • born_again
    born_again Posts: 20,424 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    adamp87 said:

    You would expect the PM in charge has declared whether they have to be on site or not to get these sorted. So most likely for a change this size they’ll be on site
    From talking to FD staff I know. The only people allowed on site are Security & mailroom staff. No one else is allowed access. All the back office & change staff have been working from home since Jan 2020 & front line since Feb/March 2020.
    No plans in place for any return to office in the near future. Staff were asked on what they wanted to do and well over 75% voted to work from home full time. Anything that can not be sorted off site will wait. 
    Bean counters will be rubbing their hands as they can dispose of one of the buildings & save a fortune in the process :wink:
    Lets face it the change to Mastercard was one of Joe Gordons 30 things to do in FD's 30 years. Then he up and left... 
    Life in the slow lane
  • adamp87 said:

    You would expect the PM in charge has declared whether they have to be on site or not to get these sorted. So most likely for a change this size they’ll be on site
    From talking to FD staff I know. The only people allowed on site are Security & mailroom staff. No one else is allowed access. All the back office & change staff have been working from home since Jan 2020 & front line since Feb/March 2020.
    No plans in place for any return to office in the near future. Staff were asked on what they wanted to do and well over 75% voted to work from home full time. Anything that can not be sorted off site will wait. 
    Bean counters will be rubbing their hands as they can dispose of one of the buildings & save a fortune in the process :wink:
    Lets face it the change to Mastercard was one of Joe Gordons 30 things to do in FD's 30 years. Then he up and left... 
    you’ll be surprised what can be done over teams 😂
  • Hazzanet
    Hazzanet Posts: 1,724 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker

    They went with the colour MasterCard logo.  
    4358
  • Hazzanet said:

    They went with the colour MasterCard logo.  
    Another bank going for the flat print design. 
  • jbrassy
    jbrassy Posts: 1,022 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    A couple of questions:
    1 - are they now printing the account details and card number on the back of the card?
    2 - are they going to send everyone new Mastercard debit cards soon? I only received my new FD Visa debit card in December and it doesn't expire for another 5 years. Will I get a Mastercard before then, or will I only get it when my Visa expires?
  • Hazzanet said:

    They went with the colour MasterCard logo.  
    That Mastercard logo really doesn't suit the rest of the card design.
  • superM
    superM Posts: 462 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I do like FD and been with them for long time but there card design is so crap.
    I woner who designed it. 
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 February 2021 at 9:48PM
    Hazzanet said:

    They went with the colour MasterCard logo.  
    Did your old card expire in 2021? I’m surprised they haven’t made them portrait. 
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • BrownTrout
    BrownTrout Posts: 2,298 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 10 February 2021 at 10:00PM
    with the non embossed card details how would they cope if the systems went down and they had to use these!!!

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