First Direct to switch to MasterCard Debit Cards

MDMD

Presumably they have a stock of Visa ones they have to use up first before they will issue the Mastercards.

born_again

MDMD said:

Presumably they have a stock of Visa ones they have to use up first before they will issue the Mastercards.

No. Cards come from card production facility and are printed as required.
My understanding, from friends, is that FD are still running trials on Mastercard with their staff to ensure systems are working correctly.

Zellah

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

jackjones01

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

born_again

jackjones01 said:

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

Don't bank on it. Remote working is making life hell with major changes like this.
Banks need to ensure that the new systems are working as they should before any general public release after the issues of 2020.

MDMD

jackjones01 said:

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

Or TSB....

https://www.finextra.com/newsarticle/32577/tsb-delays-switch-from-visa-to-mastercard---ft

username

born_again said:

jackjones01 said:

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

Don't bank on it. Remote working is making life hell with major changes like this.
Banks need to ensure that the new systems are working as they should before any general public release after the issues of 2020.

Out of interest how does remote working make such changes a pain? Is it all of the legacy technology which must be integrated but only available onsite?
Am surprised they are doing it all again - I can remember when I joined FD umpteen years ago they shortly went through the switching to Visa phase. Bonus points if anyone gets the reference I have slung in. There must be a lot of money paid from M/C to change from one card scheme to another, can't be cheap to integrate.

MDMD

username said:

born_again said:

jackjones01 said:

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

Don't bank on it. Remote working is making life hell with major changes like this.
Banks need to ensure that the new systems are working as they should before any general public release after the issues of 2020.

Out of interest how does remote working make such changes a pain? Is it all of the legacy technology which must be integrated but only available onsite?
Am surprised they are doing it all again - I can remember when I joined FD umpteen years ago they shortly went through the switching to Visa phase. Bonus points if anyone gets the reference I have slung in. There must be a lot of money paid from M/C to change from one card scheme to another, can't be cheap to integrate.

Do I get the bonus points for the words in bold?

born_again

username said:

Out of interest how does remote working make such changes a pain? Is it all of the legacy technology which must be integrated but only available onsite?
Am surprised they are doing it all again - I can remember when I joined FD umpteen years ago they shortly went through the switching to Visa phase. Bonus points if anyone gets the reference I have slung in. There must be a lot of money paid from M/C to change from one card scheme to another, can't be cheap to integrate.

It's not just a case of intergrating systems.
Visa & Mastercard have their own systems to do tasks (fraud & disputes) especially. They are not interchangeable, so whole departments have to learn to use new systems.
Online/zoom learning can only do so much. So some people find it really hard to learn. Before they would have been sat with someone who was good on the system to help them. Not as easy remotely.

Mastercard are paying the costs for the change over + a sweetner. So at a guess you are talking millions per bank, given the systems, training etc.
When we switched to Visa, it was 2 weeks in the classroom to learn the disputes side. Given Maestro only had 3 chargebacks...

Zellah

MDMD said:

username said:

born_again said:

jackjones01 said:

Zellah said:

They told me last week that they're planning to start issuing debit Mastercards in April 2021.

Hopefully they won’t drag it out as long as Santander have 😂

Don't bank on it. Remote working is making life hell with major changes like this.
Banks need to ensure that the new systems are working as they should before any general public release after the issues of 2020.

Out of interest how does remote working make such changes a pain? Is it all of the legacy technology which must be integrated but only available onsite?
Am surprised they are doing it all again - I can remember when I joined FD umpteen years ago they shortly went through the switching to Visa phase. Bonus points if anyone gets the reference I have slung in. There must be a lot of money paid from M/C to change from one card scheme to another, can't be cheap to integrate.

Do I get the bonus points for the words in bold?

Wasn’t it Switch > Maestro > Visa Debit ?