Should I complain about him?

calmgirl

I am not saying Dan Thunder that I want him to lose his job or anything like that, I just want him to be aware that his attitude could do with some adjustment. As far as I am concerned he made an already horrible situation ten times worse. I have had to speak to him because as I said before I have had to serve him on my till but of course it would be completely inappropriate and embarassing to bring it up then. Add to that the fact that I feel awful every time I see him then you understand why I do not want to do it face to face. I sort of see your point about in the scheme of things it was minor when you compare it to someone like Looby's situation. I am so sorry Looby for your loss . I have never had to go through what you did, I had an early miscarriage which was bad enough but I can't imagine what it must be like to go through that. It does sort of put my issue into perspective somewhat.

Dan_Thunder

Why not see your Personnel Manager and explain that you're not confident in confronting this person on your own. Ask them if they'd be willing to sit in an informal meeting between the two of you or, if you're really not comfortable, discuss the issue with him for you.

Savvy_Sue

Hmmm, not sure that the OP's company can really get involved in this: how can they ask someone who happens to use their store but saw the OP as a patient to come and have a chat?

I'd say PALS. I've used them, it's faster than a complaint, and to my mind more likely to get a 'result' because staff don't have to immediately go on the defensive.

quietheart

I saw PALS yesterday, feel a whole lot better today. I'd definitely recommend them. It was relaxed and informal and they took me seriously. Why not give them a call and see how you feel, you could remain anonymous until you decide what to do, just ask their advice.

calmgirl

thanks again I will give pals a call and take it from there I think, I wouldn't involve the company I work for because its got nothing to do with them.

rls1973

Strapped wrote: »

Well, F me, are you a typical example of NHS staff? :rolleyes:

Edited to add: my experiences, of THREE separate incidents, at TWO different hospitals, in TWO different healthcare areas/trusts (including one incident which directly contributed to an early death!) is that no, nothing is done unless you put it in writing. Where's that :banghead: smilie, where no one in the NHS believes that there is anything that could possibly be wrong in the organisation?

:T i'm with you on that one , strapped

verbal = can be denied later!

inkie

Quote:
Originally Posted by laurad85
hi ppl, i was just going to make a post but this one seems relevant! my sis had a baby on saturday but had 2 have an emergency c-section because the baby was breech -baby and mum are now ok shes just phoned me up and said the baby is now going to have to have physio because her legs were up behind her ears for up to a month! my sisters really upset because at her last appointment before the baby was born she wasnt examined, if she was they might have been able to turn the baby. do you think she should complain? ive told her she should mention it but we dont know if were making a fuss of nothingthankslaura

Hi Laurad85

Sorry you sister's having a rough time, I'm not sure how much info she has been given, but diagnosing breech positions is not 100% accurate by abdominal palpation, if the healthcarer - mw/gp/obs suspects it MIGHT be breech then they will arrange for a scan but unfortunately many slip through sometimes due to the way the breech baby is lying. Every baby born this way are given hip scans as it is not normal for babies to adopt this position. You mention the legs were up behind the ears and therefore any palpation would have felt a large mass up by the diaphram and could very easily of been mistaken for a bottom. Turning babies from breech to head down is a difficult thing to do and is not very successful at term, the best time is around 36/37 weeks when there is still a bit of room, some will turn right back again and occasionally babies get in distress during the procedure and end up with an emergency c/section right there.

It must be very disappointing to not have the delivery she hoped to have, I would have felt like that too.
hugs
x

I'm not sure if your sister really has grounds for a complaint but at the end of the day she must do what she thinks is best

Agree completely with what themaccas has said. I would like to add, that the fact that she did not have an abdominal examination when attending is worrying. How can we determine lie, presentation and position otherwise? I cannot understand at all the rationale for not performing abdominal examination!?