Student loans and pensions

brightylr

How long did you have to wait from sending the further information?

Mat1688

I sent my first email 10 days ago...they responded pretty instantly for more details to which I responded saying no I wouldn't send it. And then yesterday I followed up with an email asking for updates on where my statement was and they responded with it within the hour...so chase after a week!

brightylr

Should I have not sent the information then?

Mat1688

I just didn't feel comfortable giving them anything...i read on here somewhere that they didn't send them either and still got the money back.. usually just a way to try and delay the process

Loopylou1234_2

Safetynet Credit

I have been reading these posts for a while and really inspired me to do something. I have a number of payday lenders and have complained to them all now.

However, just wondered if anyone getting success with safetynet credit. I notified them in December I was struggling and they allowed me to start payment plan of £100 per month (balance £1120.00, although credit limit was £820.00. Started at £400 and was increased every month.) Then I found these posts and decided to start complaining, they responded quickly saying that they would look into it and would not take any further payments on the account until complaint investigated. They have now come back stating they are not upholding my complaint. Apparently I had in excess of £900 disposable income each month etc etc. However the most interesting comments in their response were 'Whilst we did see evidence of repayments to payday loan companies and other credit providers, these payments appeared manageable against your monthly income.' and 'substantial income from various other sources' these various sources are payday loans!!. They then go on to say that if I am having financial difficulty they will accept a reduced payment plan to help me pay of the balance.

I wrote back picking them up on the fact that if they knew I had other payday loans they should not have increased my balance.... thanked them for confirming that they classed payday loans as substantial income from various other sources and questioned why, if they genuinely believe I have so much disposable income, they feel I would be struggling paying the balance. I offered £50 per month and asked them to cease having access to my bank but not heard back and they havent confirmed my offer of a payment plan. I have put the complaint to the FOS.

I am not sure whether I should keep on at them about settling up a payment plan or leave it and see what happens. I am worried that they may just take the full amount outstanding at any time.

Ruffles1209

Anyone else an absolute nightmare trying to understand their statements from QQ and P2P?
They are even worse than the PDUK ones... any advice on how best to understand these would be greatly appreciated.

GDN

Does anyone know how long Pay Day Express and Pay Day UK take to reimburse monies once the full and final settlement agreement form has been signed and sent to them?

AnxiousTheElephant

So I complained to...

lending stream
Quick quid
Safety net credit
Sunny
118 money

So far only heard back from QQ who rejected my complaint. This was a minimal one so I wasn!!!8217;t expecting anything to happen with it..

8 weeks is up for the other 4 on 22nd March and still haven!!!8217;t heard back

PartyPoison

Ruffles1209 wrote: »

Anyone else an absolute nightmare trying to understand their statements from QQ and P2P?
They are even worse than the PDUK ones... any advice on how best to understand these would be greatly appreciated.

What is the issue with QQ? I got mine from them, but I had 38 separate emails all with their own documents attached, one for each loan or rollover. I thought they were easy enough to understand assuming you had them in the right order? I made a spreadsheet and detailed dates and amounts paid/received on there so they were in the right order and it made it easier to read.

stonesy

Has anyone received refunds from PDL dated 2008-2009?