Student loans and pensions

Delete33

Hi leighavfc, try complaint@cashgenie.co.uk:cool:

leighavfc

Delete33 wrote: »

Hi leighavfc, try [EMAIL="complaint@cashgenie.co.uk"]complaint@cashgenie.co.uk[/EMAIL]:cool:

Thanks @Delete33

This is the one ive sent several emails to with no response, i was wondering whether it was the contact address when they were trading and now not live.

Delete33

Contact the FOS leighavfc, they have contact details.:cool:

Mrs_Ryan

Hi all
Quiet here. My complaint against Express was upheld but no reply- awaiting Ombudsman.
Money Shop is with the adjudicator- he's requested extra statements from Barclays and is just awaiting them.

illegally_blonde

I'm still waiting on Express aswell, adjudicator upheld roughly half the loans but as expected, express haven't bothered replying. What they have done though is conducted a credit search last month without my permission, has this happened to anyone else? Looks like another complaint will be on its way!

Delete33

Payday UK and Express are performing credit searches on every one who complains, Sarah from DebtCamel has advised you complain and tell the FOS.:cool:

BBB

Just started this process after seeing something on Facebook this morning, fingers crossed!

Just curious, did you all send complaints via email or via post?

DanDaniel

Quick Quid Update


Complained via email. (May 27th 2016)

Final Response received. (August 7th 2016)
Offered £512 as good will gesture - Rejected

FOS complaint sent. (August 14th 2016)
Offered £2264 by adjudicator to settle before she investigated - Rejected

FOS Adjudicator Decision. (September 17th 2016)
Upheld my complaint on all loans

FOS received offer on 17th Septemeber ; £6100 to settle

Waiting to here directly from QQ now reference transfer of money.


Thanks for everyone's help ! Keep at it everyone and don't settle for less or give up hope ! :-)

Delete33

BrilliantDdanDaniel, happy for you!!!!!!!!
:cool::T:j:beer::)

DanDaniel

Thanks Delete :-) :-)

Am I correct in thinking it took for ever for QQ to send you your money ? :-/