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Student loans and pensions

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Comments

  • Delete33
    Delete33 Posts: 802 Forumite
    Eighth Anniversary Combo Breaker
    Patience is something we all have as we have nothing to loose and a lot to gain. QQ and PDUK will not comply, they must pay the price for their negative stance. Adjudicators are using every piece of information they can get from customers, so if you are starting the process send the FOS copies of Final Responses, Credit Report and Bank Statements if they ask for them. You can make a start and get your Credit Report and old bank statements, this will speed up the process. Hope all of you get some form of redress.
  • debtfree2016x
    debtfree2016x Posts: 104 Forumite
    MARKOS72 I was contacted by an adjudicator 4 weeks after I put my complaint in
  • Delete33
    Delete33 Posts: 802 Forumite
    Eighth Anniversary Combo Breaker
    E-Mail from my Adjudicator, she is in charge of both my complaints, QQ and PDUK. This should make the process quicker? She has all the information requested now, 4 years Bank Statements, up to date Credit Report and the Final Responses from the Predators. Seems to be going well and quickly.
  • debtfree2016x
    debtfree2016x Posts: 104 Forumite
    My adjudicator dealt with QQ and p2p together delete. He gave them 2 weeks to reply once he sent me his decsion. Good luck the end is in sight
  • Delete33
    Delete33 Posts: 802 Forumite
    Eighth Anniversary Combo Breaker
    I hope so debtfree, thanks for being so positive.:T
  • Fergie42
    Fergie42 Posts: 184 Forumite
    Stoptober Survivor
    I think I must have the same adjudicator as you Mrs Ryan. She virtually made her mind up from the first phone call with me even though I had 2 years continuous increasing lending.
    She keeps reminding me I still have an outstanding balance with them?? I think she works for the lender in her spare time :)
    Keep at it and don't give up :beer:
  • fusionx212
    fusionx212 Posts: 327 Forumite
    FCA replied today stating they are reviewing the conduct of quick quid after my complaint in regards to the information they are providing in the final response emails to people. hopefully they'll be punished adequately
  • Ginger.ice
    Ginger.ice Posts: 99 Forumite
    I raised an FCA complaint against Provident (Satsuma) because they still haven't paid the cash from a complaint that they settled on 3rd May. They claim not to be payday lenders but they are a disgraceful organisation regardless of how they badge themselves up.


    I have a second complaint against them which was upheld by the adjudicator, but they still haven't responded to him. He gave them 14 days, 17 days later there's been nothing.


    How do companies like this get away with being so rotten? They are rotten in every department!
  • Delete33
    Delete33 Posts: 802 Forumite
    Eighth Anniversary Combo Breaker
    As I have said previously, these Predators should have their licence to trade abolished or at the very least a hefty fine and suspended licence to trade.:eek:
  • DanDaniel
    DanDaniel Posts: 80 Forumite
    Hi all, I have emailed QQ, Wonga, PDUK and TXT Loan requesting a statement of accounts with them. I have included all the info that is recommended on this thread, I haven't heard anything from them albeit it has only been 5 working days. How long would you rocommend I leave it before chasing them up ?

    Thanks in advance :-)
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