Ampy Electrocard Meter - Price Per Unit kwh?

Talldave

I know hindsight is a wonderful thing, but alarm bells should have been ringing before you signed, as soon as the landlord card setup was mentioned. Personally, I would have walked away at that point but I understand it's not always that simple.

Keep a detailed record of your actual consumption - you may end up at the small claims court yet.

Lucas91

Gerry1 said:

Make sure you get a refund for all the overcharging.  Tell the other occupants and Trading Standards, perhaps after you've moved out.  There's no need to pay more than about 12p - 15p per kWh.

That's really good information @Gerry1.

I think we are paying almost 32.5p/kWh from our licenced supplier for rate 1 electricity.
How eaxactly do we go about claiming a refund for them overcharging us, and how do we go about reporting the matter to Trading Standards? What would our complaint be, exactly?

Lucas91

Talldave said:

I know hindsight is a wonderful thing, but alarm bells should have been ringing before you signed, as soon as the landlord card setup was mentioned. Personally, I would have walked away at that point but I understand it's not always that simple.

Keep a detailed record of your actual consumption - you may end up at the small claims court yet.

Excellent advice there from @Talldave

But I think you will find it difficult to find any HMO (where one rents a "room in a shared house") that has a main supplier's meter to each room.

Gerry1

Lucas91 said:

Gerry1 said:

Make sure you get a refund for all the overcharging.  Tell the other occupants and Trading Standards, perhaps after you've moved out.  There's no need to pay more than about 12p - 15p per kWh.

That's really good information @Gerry1.

I think we are paying almost 32.5p/kWh from our licenced supplier for rate 1 electricity.
How eaxactly do we go about claiming a refund for them overcharging us, and how do we go about reporting the matter to Trading Standards? What would our complaint be, exactly?

See matelodave's post.  Trading Standards are accessed via Citizens Advice.

Lucas91

Gerry1 said:

Lucas91 said:

Gerry1 said:

Make sure you get a refund for all the overcharging.  Tell the other occupants and Trading Standards, perhaps after you've moved out.  There's no need to pay more than about 12p - 15p per kWh.

That's really good information @Gerry1.

I think we are paying almost 32.5p/kWh from our licenced supplier for rate 1 electricity.
How eaxactly do we go about claiming a refund for them overcharging us, and how do we go about reporting the matter to Trading Standards? What would our complaint be, exactly?

See matelodave's post.  Trading Standards are accessed via Citizens Advice.

Brilliant. Thank-you @matelodave. Really useful.

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

tim_p

Lucas91 said

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

When you say ‘licenced energy supplier according to their published and agreed tariff’
who are they and what tariff?  Are we talking a business tariff here?

As you presumably agreed to their published tariff then surely you have no complaint?

Gerry1

Lucas91 said:

Gerry1 said:

Lucas91 said:

Gerry1 said:

Make sure you get a refund for all the overcharging.  Tell the other occupants and Trading Standards, perhaps after you've moved out.  There's no need to pay more than about 12p - 15p per kWh.

That's really good information @Gerry1.

I think we are paying almost 32.5p/kWh from our licenced supplier for rate 1 electricity.
How eaxactly do we go about claiming a refund for them overcharging us, and how do we go about reporting the matter to Trading Standards? What would our complaint be, exactly?

See matelodave's post.  Trading Standards are accessed via Citizens Advice.

Brilliant. Thank-you @matelodave. Really useful.

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

Can you be a bit more specific?  Is this an ordinary domestic contract where you pay the energy company directly, or is it a bit more complicated, e.g. a business contract, a third party such as a landlord is involved, or it's a district heating scheme or similar?  If you've simply signed up to an expensive contract then presumably it was your choice and you'll have to read the Ts & Cs if you wish to leave.

Lucas91

Gerry1 said:

Lucas91 said:

Gerry1 said:

Lucas91 said:

Gerry1 said:

Make sure you get a refund for all the overcharging.  Tell the other occupants and Trading Standards, perhaps after you've moved out.  There's no need to pay more than about 12p - 15p per kWh.

That's really good information @Gerry1.

I think we are paying almost 32.5p/kWh from our licenced supplier for rate 1 electricity.
How eaxactly do we go about claiming a refund for them overcharging us, and how do we go about reporting the matter to Trading Standards? What would our complaint be, exactly?

See matelodave's post.  Trading Standards are accessed via Citizens Advice.

Brilliant. Thank-you @matelodave. Really useful.

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

Can you be a bit more specific?  Is this an ordinary domestic contract where you pay the energy company directly, or is it a bit more complicated, e.g. a business contract, a third party such as a landlord is involved, or it's a district heating scheme or similar?  If you've simply signed up to an expensive contract then presumably it was your choice and you'll have to read the Ts & Cs if you wish to leave.

How much more specific would you like me to be?
I am on an ordinary domestic contract. As I said "from our licenced supplier for rate 1 electricity."

I was responding to your post that suggested I should not be paying more than "more than about 12p - 15p per kWh." and your advice that "get a refund for all the overcharging".
I was also intending to follow your advice to report them to Trading Standards.

I thank you for clarifying that I should, in the first instance, be calling Citizens advice about this.

I didn;t realise that I currently pay ius considered "expensive". Is there a differencve between something being "expensive"  and someone "overcharging"?

If you think what I currently pay is expensive, could you suggest where I could get the same thing cheaper, please?

Lucas91

tim_p said:

Lucas91 said

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

When you say ‘licenced energy supplier according to their published and agreed tariff’
who are they and what tariff?  Are we talking a business tariff here?

As you presumably agreed to their published tariff then surely you have no complaint?

It's a domestic tariff, and I am tempted to agree with you that I have "no complaint" , @tim_p

But I now find myself very discombobulated with the comments from @Gerry1.

tim_p

Lucas91 said:

tim_p said:

Lucas91 said

But what would be the basis of my complaint? As I say, I am paying a licenced energy supplier according to their published and agreed tariff.

When you say ‘licenced energy supplier according to their published and agreed tariff’
who are they and what tariff?  Are we talking a business tariff here?

As you presumably agreed to their published tariff then surely you have no complaint?

It's a domestic tariff, and I am tempted to agree with you that I have "no complaint" , @tim_p

But I now find myself very discombobulated with the comments from @Gerry1.

I can’t see how you’re likely to get a refund having knowingly entered into the contract!  I think the scenario Gerry1 was referring to is a different situation entirely.  Best to start a new thread rather than discombobulate an existing one.
still curious who you’re paying such a ridiculous sum to per kWh though, as I’m sure are others!