Platform Mortgage

saw1987

saw1987 said:

Working day 58 for us, was told we would receive our offer by end of this week, to be then told today the help to buy amount is £50 over the amount we need so we need to change that with help to buy before offer 😡. I seriously could scream. Anyone had a similar Problem and know how long it will take for help to buy to change the amount? 

Great news today! We received our mortgage offer after 59 working days. Good luck to everyone still waiting and I hope you all receive yours soon. My advice to everyone is to keep ringing platform to push it along 😊

amacgr

Day 32 waiting patiently . Been told yesterday it’s fine to final assessment and offer checks. No idea if that’s a good sign that The offer will come soon !

amacgr

 Sorry my post should read been told it’s gone to final assessment and offer checks 

Sav_xoxo

Hello everyone, 
I have been following this thread for a couple months to see everyone’s progress. I was wondering has anyone had issues with actually getting the funds from Platform? As in are there further queues after offer has been produced? 

Thanks in advance! 

madwife260

Sav_xoxo said:

Hello everyone, 
I have been following this thread for a couple months to see everyone’s progress. I was wondering has anyone had issues with actually getting the funds from Platform? As in are there further queues after offer has been produced? 

Thanks in advance! 

Touch wood, no problems since acceptance. Our solicitor spent 2 hours apparently on the phone today to get the funds drawn down ready for our completion on Friday and to make sure we had all the conditions in place actioned. But that's all. No other queries. 

Sav_xoxo

madwife260 said:

Sav_xoxo said:

Hello everyone, 
I have been following this thread for a couple months to see everyone’s progress. I was wondering has anyone had issues with actually getting the funds from Platform? As in are there further queues after offer has been produced? 

Thanks in advance! 

Touch wood, no problems since acceptance. Our solicitor spent 2 hours apparently on the phone today to get the funds drawn down ready for our completion on Friday and to make sure we had all the conditions in place actioned. But that's all. No other queries. 

Well that sounds hopeful! Thank you for the reply. 

SKM89

SKM89 said:

SKM89 said:

SKM89 said:

SKM89 said:

Hi! 
So I spent most of last night reading through this post and am somewhat comforted to know I'm not alone. 
My timeline so far is
7/9 - Application accepted
9/9 - Documentation sent across 
20/9 - Valuation completed 
12/10 - Queries from Platform
14/10 - broker finally sent across answers to queries 
16/10 - escalated with Platform and should have an answer relating to queries in 5 working days

I'm so grateful I read this thread to contact Platform myself as my MA didn't advise the valuation had been done and also didn't advise it could be escalated, rather than waiting 23working days for an answer to queries. 
I'm a FTB and my offer is currently holding everything up 

Bit of an update today, called Platform to see if they had looked at the responses to my queries to be informed that they wouldn't be looked at until probably Tues/Weds. I was originally told 5 working days so that had now increased by another 3. (For anyone else, the lady i spoke to did say they were looking at queries sent on the 11th/12th October at the moment if that helps you out) 

Getting very impatient as starting to feel the pressure from the vender to complete! This is what is holding everything up now.

Well, shock horror, Platform have asked for even more documents! All relating to my payslips and employment contract (really frustrated that they didn't just ask for these from the get go) we are now on 5 payslips they have had from me. 
Working day 43 as of yesterday and no sign of light at the end of the tunnel. Feeling very nervous as a FTB right now, and there doesn't seem to be any legitimate reason for such a delay, all lenders are busy but Platform are well and truly taking this to the extreme

Feeling quite envious of those on here who have had a very smooth experience with Platform - congratulations on your mortgage offers and ease of service! 
In all fairness to Platform, my biggest issue appears to be my MA. Not escalating cases, having absolutely zero correct information from them and having to contact Platform myself for escalations/updates. To the point I have put a complaint in to the company as I've just finished week 9 of waiting for my offer and I have another week to wait. 
Hoping I have different news this time next week, but currently plodding on waiting (patience has never been one of my virtues!)

55working days later, finally gone to offer! 

Sadieb123

Hi, new here, been reading all the comments , has anyone got a similar time line to me? Our application went in on the 23rd october, home valuation was done on the 12th November, and then last week our MA emailed us with an update from them wanting to know if My income had been affected because of second lockdown, which annoyingly it has because I’m on furlough my partner still working though which is good, and they also wanted proof of deposit with our names and addresses on, every time we try to get hold of our MA, he is busy, annoying when we were told it could be up to 3 weeks, now it’s gone over that! Anyone in Similar boat?

MR20

45 working days and still waiting on my porting application with Platform.

Sadieb123

MR20 said:

45 working days and still waiting on my porting application with Platform.

Think we may have a while to go yet then 🤦🏽‍♀️