New Green Homes Grant to give up to £5,000 in vouchers for insulation and double-glazing

delmonta

2020Craig said:

I applied first thing Wednesday morning as it opened. I also did not receive a confirmation email but did get a reference number. Like others the email that I sent to the address on the page bounced back so I emailed the general enquiries and they passed it on to the relevant department. It’s the department for business, energy and industrial strategy if anyone wants to try. enquiries@beis.gov.uk
I haven’t heard anything back yet and it’s very disconcerting not knowing whether or not the application has gone through. 

I did the same thing and emailed the address you posted, but got no reply. Did they tell you specifically they sent it on to the right department? I dont think they say that to me. 

10*

I want some uderfloor insulation, an extra layer of loft insulation and a new door. When I looked for an insulation company on the approved list there were 6 relatively close by, however when I typed in energy efficient doors there was only 1. Considering I live in Southampton and the only approved company for doors was in South Glamorgan, It's hardly green! Don't know how I'm supposed to get 3 quotes?? I guess I'll contact them tomorrow anyway.

Yahoo_Mail

10* said:

I want some uderfloor insulation, an extra layer of loft insulation and a new door. When I looked for an insulation company on the approved list there were 6 relatively close by, however when I typed in energy efficient doors there was only 1. Considering I live in Southampton and the only approved company for doors was in South Glamorgan, It's hardly green! Don't know how I'm supposed to get 3 quotes?? I guess I'll contact them tomorrow anyway.

You don't need to get 3 quotes, they only advise you to do this, but I guarantee whoever quotes you and is on the SEA list will take the **** and after taking into account the grant, will slightly undercut a normal quote.  I doubt you'll find anyone trustworthy to do the primary measures, certainly not the secondary ones.

Adamhoward20

I have read that "When you apply for the primary measure, you'll be allocated a reference number that you'll need when applying for the secondary measure later".

I am hoping to do this (ie, apply for the primary measure first to start the process, and then apply for the secondary measure at a later date). I have found that solar thermal installers are a bit more proactive that the glazers I have contacted and don't wish to delay the process of the primary measure waiting for gazers to quote.

Does anyone know, or can see, where I would enter the 'reference number' when applying second time around for the secondary measure? I can't see anything on the application form and am a bit concerned of being caught out if the top quote is incorrect.

empeters

I called them this morning ‭020 7215 5000‬. They said there’s been a computer glitch and not everyone got a email confirmation. If this is the case email and within 5 working days you should have another email sent.

mpet

empeters said:

I called them this morning ‭020 7215 5000‬. They said there’s been a computer glitch and not everyone got a email confirmation. If this is the case email and within 5 working days you should have another email sent.

You would have hoped that you would have received confirmation of the actual voucher within 5 working days given there is not a great deal of time to get the actual work done.

imiy40

empeters said:

I called them this morning ‭020 7215 5000‬. They said there’s been a computer glitch and not everyone got a email confirmation. If this is the case email and within 5 working days you should have another email sent.

I also received an email today in respond from an email I sent on 30th September

Thank you for contacting the Green Homes Grant Scheme.

 

Hello Imtiaz Yakub.

 

Thank you for your enquiry.

 

Please wait 7-10 working days for confirmation emails to be sent. If you still do not have one after that time period has elapsed please contact us again.

 

Thank you,

Green Homes Grant Scheme

mpet

Just saw this on the Gov website - making it more difficult to use!
‘Vouchers will be valid for 3 months from the date they are issued or until 31 March 2021 (whichever is earlier). Vouchers must be redeemed before the validity period ends. You can request a voucher extension at any time before your voucher has expired, unless the scheme has been closed’

2020Craig

delmonta said:

2020Craig said:

I applied first thing Wednesday morning as it opened. I also did not receive a confirmation email but did get a reference number. Like others the email that I sent to the address on the page bounced back so I emailed the general enquiries and they passed it on to the relevant department. It’s the department for business, energy and industrial strategy if anyone wants to try. enquiries@beis.gov.uk
I haven’t heard anything back yet and it’s very disconcerting not knowing whether or not the application has gone through. 

I did the same thing and emailed the address you posted, but got no reply. Did they tell you specifically they sent it on to the right department? I dont think they say that to me. 

Yes they told me they sent it on. I emailed them myself as well though. Had an auto reply yesterday saying that they aim to get back within 15 days.

Sterve

Dad1411 said:

Hello, applying for the New Green Homes grant today - trying to clarify as to wether spending as an example - 15k on  External wall insulation with the Voucher providing £5k am I then able to claim a secondary measure for an additional £5k ?

thanks in advance,

I'm afraid not the grant amount is for a total maximum of 5 k unless your on certain benefits then it's 10k,all pie in the sky anyway hardly any installers.