Tesco Delivery Price Increase

olgadapolga · 25 July 2020 at 5:18PM

KxMx said:

Showing for me.

These slots don't show for me either but I have access to priority slots so that may be the reason for the absence of the flexi-saver slots.

Rosalynda · 25 July 2020 at 8:08PM

I have just booked a flexi slot for £3 in early August.

Bacman · 26 July 2020 at 9:03AM

This is a bit like a situation for example when you can buy (for example) say a pack of chocolate for 5p more in one store than the identical one in another store - 5p is neither here or there generally however the "principle" of being overcharged puts people rightly off and they buy in the cheaper store. Same principle here - if you can get a delivery slot at one supermarket chain (eg Asda) for £1.50 then why would you be happy to pay someone else (eg Tesco) £6.50 for an identical service? Think of what you can buy for £5 and then think why you'd want to forego that money, especially as Tesco are more expensive than say Asda?

I always used Asda pretty much for everything as their prices were good and had very good choices of items; however since my wife got priority access for home deliveries (as she is on the government risk list) we get free deliveries from Waitrose; I am happy to pay a bit more for items (often better quality too BTW than Asda) as I consider the "difference in price" as reduction in the cost of delivery; costs me more that way however it makes me feel I have a better deal. We didn't use Waitrose at all before, now we get our deliveries from them and top-up items which are cheaper from Asda.

Tesco spent considerable money increasing their fleet and staff for home deliveries so it would be logical for them to keep their old pricing structure (cheap slots for unpopular times, top price for popular slots) rather than top price for all times every day. Sorry Tesco, it isn't going to work for you, people think they are being ripped off.

Yes, paying £6.50 for someone to pick your items and shop for you, time to sort the items, load into delivery van, paying delivery driver to divert and deliver items to your door and the hassle of the drive; cost of petrol and delivery van costs; a pretty reasonable price especially when you get the service and also don't have the offset cost of your own time and car petrol costs. However, in saying that, if someone can do exactly the same for £1.50 as you do for £6.50, it is not justified. It is no difference to buying on ebay, you don't think "pretty picture, i'll pay more for the item" you think "exactly the same item, they are cheaper, i'll buy there".

badger09 · 26 July 2020 at 12:17PM

@ Bacman
The points you make are perfectly valid. However, I don't think your comparisons are similar to what is now happening with Tesco.

I can, from 3 August, choose to pay either £4.50 for a Fixed 1 hour slot OR pay the same £4.50 for my Priority 8 hour slot

Whereas several other posters can choose to pay £4.50 for Fixed 1 hour slot, OR £3 for a Flexi 4 Hour slot.

FWIW, I don't consider £4.50 for the service I receive, to be a rip off. However, I'd prefer to pay £3

millie · 26 July 2020 at 3:02PM

The priority slots in Asda give free delivery and no minimum order charge. I don't have priority myself so can't check that this is true. but my sister does and that is what she has told me. It is also a fixed hour slot that she chooses not the 8 hour one from Tesco. Although I do believe Tesco do send a message with a time on the day of delivery.