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If we aren't paying a delivery charge we are paying in some other way. We all pay for all of it (including their profit) somewhere along the line. The most we can do is take advantage when we can with offers and hopefully pay a bit less than the next person. However it's difficult to see Tesco's reasoning behind this change as it probably doesn't make a lot of difference overall, and it just draws attention to the charges. If they want to put the charges up they'd be better sneaking 50p onto two slots a week or similar.
£4.50 is hardly a rip off for the service - what other services can you get for £4.50? If it was a rip-off there would be lots of entrepreneurial types offering to do your shopping for you and undercut them but nobody does. I think its about £13 per hour for a home help.The fact is the £2 slots were a bargain but of course its sad to lose the bargain and painful to see a sudden large hike. Noone mentions the people that were stuck with the £6/£7 slots previously though - they're getting nearly the same amount off.The supermarket models must be very shaken up. I expect there to be lots more changes and trial & error as they try things out in a changed market. Its a very low margin business despite what some people on here claim so making the whole package pay is not easy. They've just been through 4 months of actually having to act like charities by providing a service at little or no cost to vulnerable people and effectively ditching a lot of their regulars to do so. Some comments prove they won't gain new customersfrom it, plenty will walk as soon as the 'charity' element ceases and the service isn't vital. I think the supermarkets on the whole did very well and the continuity of supply for the most part is to be commended. I don't particularly like the powerful supermarket as a model for food supply, but these businesses responded very well to this crisis so credit where credit's due.
You can't always take the delivery charge in isolation. There's not much point in swooping in on a £1 or £2 delivery charge and then finding too late that the shop with the £5 charge has offers on 2 or 3 things you want that bring the overall cost down. It's time-consuming making sure you are getting the best deals!
Sorry not sure its been mentioned, but as well as the flat priced £4.50 hour slot, my Tesco is also offering a 'Flexi Saver Slot' for £3. This is a 4 hour window (ie 8-12) - exact time to be confirmed by text on the day.Seems fair.
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