CST letters' forum group thread

JohnMac77

That will be Rupert Williams.  

Will Rupert ignore the Scottish government ?  

The question must be asked ..... how many Scots have paid CST THIS FAKERY ?

Unknown and unknown. Although, re the former, if MD has sanctioned this approach it is hard to see him rushing to respond to anyone asking hard questions. Unless it's a complete oversight of course, which is possible but vanishingly unlikely....

craiggf

Umkomaas said:

I haven't seen any advice on what to do if they do know the driver so can anyone advise as I am loathe to pay the £170 they are asking for. 

It's hardly anything to lose sleep over. Just wait to see what Smart Parking's next move is, not start jumping around to the mischief making of DRP. They have no entitlement to any of your money. They certainly can't sue you, so just forget anything emanating from them.

But before we go any further, are you based in Scotland?

Yes I am based in Scotland.

Umkomaas

craiggf said:

Umkomaas said:

I haven't seen any advice on what to do if they do know the driver so can anyone advise as I am loathe to pay the £170 they are asking for. 

It's hardly anything to lose sleep over. Just wait to see what Smart Parking's next move is, not start jumping around to the mischief making of DRP. They have no entitlement to any of your money. They certainly can't sue you, so just forget anything emanating from them.

But before we go any further, are you based in Scotland?

Yes I am based in Scotland.

There's a rash of CST 'letters of claim' hitting Scotland residents - the chance of this getting to court are between nil and zero. To whom does the letter tell you to pay - on the reverse side. That may give you a clue to the root of the mischief!  But this thread is full of exactly the same information p, with appropriate advice - have you read it all?

Why not follow @northseajoe1's excellent lead (higher up this thread), because you either sit at home and continue being intimidated by harmless letters, then come here to complain about them, or you do something proactive to get them stopped - take control.

craiggf

 Frustated257 said:
Did you get anywhere on the question below re ANPR.  My case is for 10 minutes over at the end of a 3hr park.  10mins seems to be an accepted leeway time to get out of a car park, but just checking if you got anywhere on that point?

Q2.  Is there a thread on ANPR cameras, and entry/exit time vs time paid for?

The crux of my case is that we paid for the time we were parked (5 hours), whereas they are claiming for the time between entry and exit (which was substantially longer, as it was a busy August weekend at Fistral Beach, and took ages to find a space etc).

I’ve read the “Waiting for a space is not Parking” judgement, but, in that case, the driver did not actually park, so there was no contract.  We did park, so can’t rely on that judgement?  I believe the question is when the contract was formed and what the contract was (ie to pay for time parked, or for time in between entry and exit.)

Is there a thread on ANPR timings vs parking timings?

Many thanks for all your amazing work!

Umkomaas

Did you get anywhere on the question below re ANPR.  My case is for 10 minutes over at the end of a 3hr park.  10mins seems to be an accepted leeway time to get out of a car park, but just checking if you got anywhere on that point?

Why are you looking for a way out?  There's nowhere to go in any case to find a way out, other than a Sheriff Court in Scotland.  Chances of that with a single ticket and with DRP and CST in the mix are absolutely zero. 

You're working yourself up into a wholly unnecessary and unhealthy frazzle!

Have you read @northseajoe1's posts and actions on this thread yet?

beamerguy

As Umkomaas says above

CST have made a mega mistake sending out intimidating and misleading letters to scare people in Scotland.   The Scottish government and MSP's know about this and I guess by now the courts know that a rogue trader from England is attempting to extort money.

Something will happen and it will not be good news for CST and their fellow crap merchants DRP

craiggf

@Umkomaas
I have followed the Nebie guide and sent a SAR to Smart Park. I have also sent a message to CST stating this and also that I am seeking debt advice, but don't admit to the debt, etc, etc.  I had to submit the message to CST Law through their web site form submission as I couldn't find an email address for them anywhere, so I don't have a record of that submission, which is of a minor concern (is there an email for CST out there?). 

I am mainly asking about the ANPR thing as I suspect it will be useful in the next steps of putting together my defense letter, if as I expect, this doesn't go away.  Several pages back I found some very useful stuff about grace periods being min of 10 minutes in the BPA Code of Practice so I am fairly comfortable with that, however one can never have too much info. 

craiggf

In terms of email addresses, I have found info@creditstyle and compliance@creditstyle so sent it to both of them too.

Umkomaas

I am mainly asking about the ANPR thing as I suspect it will be useful in the next steps of putting together my defense letter, if as I expect, this doesn't go away.

I'm afraid it seems I'm not getting through to you. Other than for multiple parking tickets in Scotland (Carly Mackie - over 200), there's been no court proceedings issued for a single ticket in Scotland that has come to the attention of this forum. It is too expensive to chase £100 when it would cost the parking firm more than twice that to do so.  They are not stupid!

Before I sign off on your case, because you're not listening, I'll give this to you once more - your case is going nowhere near a court, you don't need to write a defence, you don't need to lose any sleep, the case is going nowhere.  Stop intimidating yourself!

bluetoffee1878

craiggf said:

(is there an email for CST out there?). 

I used contact@cstlaw.co.uk when I sent my email to them