Noticed some changes? You can read all about the improvements we've made on the Forum in our latest announcement. We also have a new set of Forum rules so please take the time to give them a read and familiarise yourself.
in Consumer Rights
19 replies 1.4K views
Guys, kinda desperate here.
I ordered a sofa with Harveys back in February, and obviously COVID meant production stopped for a long period. They key messing me around with dates for delivery and was eventually put back to August at the earliest so i cancelled the order. They said to wait 30 days to get the money back - which evidently is monday next week. With the news of their administration coming today, where do I stand? Will I get a refund still? They say they will honor orders, but what about refunds? I paid in full (£1800) with a debit card (monzo). Can I start a clawback? If so do i start it now?
My first flat has been a nightmare, cant deal with sitting on an inflatable sofa much longer and dont have the money to rebuy again...stressed isnt the word.
Latest News and Guides